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Retail

Customer Service Associate I

40104-winnipeg, MBOnsitePart TimePosted 1 month ago

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Required skills

  • customer service
  • relationship management
  • sales transactions
  • cash register
  • communication skills
  • decision-making
  • follow instructions
  • operational documents
  • lift 30-50 lbs
  • walking

Nice to have

  • retail experience
  • hotel experience
  • restaurant experience
  • grocery experience
  • drug store experience
  • stock replenishment

Role summary

Seeking a part-time Customer Service Associate for a retail environment. Responsibilities include assisting customers, managing sales transactions at the cash register, maintaining store stock and cleanliness, and ensuring a positive customer experience. Requires excellent customer service, relationship management, organizational, communication, problem-solving, and decision-making skills. Must be able to perform physical tasks including lifting 30-50 lbs and frequent standing/walking. Previous customer service experience in retail or related fields is highly preferred.

We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: 

  • Assist customers with questions and recommendations 

  • Manage sales transactions while working assigned cash register 

  • Maintain security of cash and protect company assets 

  • Keep the store well-stocked, and recover merchandise 

  • Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards 

  • Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders 

  • Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable

  • Other duties as assigned* 

Skills and Experience:  

  • High school diploma or equivalent is preferred 

  • Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred

  • Ability to follow instructions and interpret operational documents is required 

  • Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting 

  • Excellent customer service and relationship management skills are required 

  • Strong organizational and communication skills are required 

  • Strong problem-solving and decision-making skills are required 

Part time600-1615 Regent Ave,Winnipeg,Manitoba R2C 5C6Operations40104Dollar Tree
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