Customer Service Associate I
Required skills
- customer service
- relationship management
- communication skills
- decision-making
- follow instructions
- interpret operational documents
- lift 30-50 lbs
- walking
- standing
- stooping
Nice to have
- retail experience
- hotel experience
- restaurant experience
- grocery experience
- drug store experience
- cash register
Role summary
Dollar Tree Canada is seeking a part-time Customer Service Associate for their Oshawa location. This role involves assisting customers, managing sales transactions, maintaining store stock and cleanliness, and ensuring a positive shopping experience. Responsibilities include handling merchandise, managing cash, and performing general store upkeep. The position requires physical stamina for lifting, standing, and walking, along with strong customer service, communication, organizational, problem-solving, and decision-making skills. Previous retail or customer-facing experience is highly preferred.
We’re seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following:
- Assist customers with questions and recommendations
- Manage sales transactions while working assigned cash register
- Maintain security of cash and protect company assets
- Keep the store well-stocked, and recover merchandise
- Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards
- Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders
- Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable
- Other duties as assigned*
Skills and Experience:
- High school diploma or equivalent is preferred
- Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred
- Ability to follow instructions and interpret operational documents is required
- Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting
- Excellent customer service and relationship management skills are required
- Strong organizational and communication skills are required
- Strong problem-solving and decision-making skills are required
The starting pay for this position is $17.60 per hour.
At Dollar Tree Canada, we value a workplace where each team member has the tools to reach their full potential and the insights and innovation that diverse teams bring. We support candidates with disabilities throughout the recruitment process. Please let us know about any individual accessibility needs throughout the hiring process.
Part timeC1-1445 Harmony Rd, Rr2,Oshawa,Ontario L1H 7K5Operations40073Dollar TreeSimilar roles
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