
Shift Leader(03249) - Berlin NH
Required skills
- cost controls
- inventory control
- cash control
- customer relations
- staffing
- paperwork
- food management
- great customer service
- attendance & punctuality
- transportation to/from work
Role summary
This Shift Leader position is responsible for all aspects of shift operations, including cost controls, inventory, cash handling, customer relations, staffing, and adherence to policies and procedures. The role requires strong communication, basic math skills, and the ability to operate equipment and manage store cleanliness. The ideal candidate will set a positive example for the crew and ensure a fast-paced, clean, friendly, and technologically advanced environment.
You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: staffing, paperwork, cost controls, cash control, food management, work to a schedule, perfect image and adherence to standards, great customer service, attendance & punctuality, transportation to/from work, store cleanliness, marketing, profitability.
General job duties for all store team members
- Operate all equipment.
- Stock ingredients from delivery area to storage, work area, walk-in cooler.
- Prepare product.
- Receive and process telephone orders.
- Take inventory and complete associated paperwork.
- Clean equipment and facility approximately daily.
- Communication Skills
- Ability to comprehend and give correct written instructions.
- Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
- Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
- Must be able to make correct monetary change.
- Verbal, writing, and telephone skills to take and process orders.
- Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
- Ability to enter orders using a computer keyboard or touch screen.
WORK CONDITIONS
Exposure to
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone.
Come be a part of the largest pizza company in the world, We run fast paced, clean, friendly, technologically advanced locations.
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