Customer Service Rep(01616) - 12501 Natural Bridge
Required skills
- customer-focused
- customer satisfaction
- operational efficiency
- phone etiquette
- cash transactions
- credit card transactions
- customer service
- inquiries
- resolving issues
- customer concerns
Nice to have
- previous customer service experience
Role summary
Domino's Pizza in Bridgeton, United States, is looking for a Customer Service Representative to join their team. This role involves taking customer orders, processing payments, preparing pizzas, and maintaining a clean work environment. The ideal candidate will have excellent communication and problem-solving skills, a positive attitude, and the ability to multitask in a fast-paced setting. Flexibility with shifts and the ability to stand for extended periods and lift up to 25 lbs are also required. Previous customer service experience is preferred.
Domino's Pizza in Bridgeton, United States, is seeking an enthusiastic and customer-focused Customer Service Representative to join our dynamic team. In this role, you'll be the friendly face and voice of our organization, delivering exceptional service to every customer interaction. As a vital member of our team, you'll ensure customer satisfaction while maintaining our reputation for excellence and operational efficiency.
- Answer incoming phone calls and take customer orders accurately and efficiently while maintaining professional phone etiquette
- Process cash and credit card transactions with precision and attention to detail
- Provide exceptional customer service by addressing inquiries, resolving issues promptly, and responding to customer concerns with empathy
- Prepare and make pizzas according to company standards and customer specifications
- Maintain a clean, organized, and welcoming work environment that reflects our commitment to quality
- Collaborate with team members to ensure smooth operations during busy periods and support colleagues as needed
- Multitask effectively in a fast-paced environment while prioritizing customer satisfaction
- Assist with various cleaning and organizational tasks to maintain operational standards
- Handle and lift items weighing up to 25 lbs as part of regular duties
- Excellent communication skills with the ability to interact professionally and courteously with customers and team members
- Strong attention to detail and ability to follow directions accurately
- Exceptional listening skills and empathetic approach to customer interactions
- Solid problem-solving abilities and resilience when handling challenging situations
- Basic math skills for handling cash transactions and processing payments
- Proven ability to work efficiently and remain organized in a fast-paced environment
- Positive attitude, friendly demeanor, and genuine enthusiasm for customer service
- Team-oriented mindset with a collaborative spirit and willingness to support colleagues
- Flexibility to work various shifts, including evenings, weekends, and holidays as needed
- Ability to stand for extended periods and lift up to 25 lbs regularly
- Strong time management and multitasking capabilities
- Reliability, punctuality, and professional work ethic
- Previous customer service experience is preferred but not required
- Must be able to pass a pre-employment drug test and criminal background check
