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Domino's Verified
Food Service, Restaurants, Retail

Customer Service Rep(02930) - 4000 West Main St

Belleville, ILOnsiteFull TimePosted 26 days agoVisa sponsorship available

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Required skills

  • customer satisfaction
  • customer service
  • communication skills
  • follow directions
  • company policies
  • basic computer skills
  • order-taking systems
  • point-of-sale systems
  • multitask
  • team player

Nice to have

  • previous customer service experience
  • food handling experience

Role summary

Seeking a friendly, efficient, and customer-focused Customer Service Representative for a Belleville location. This role is the face of the organization, responsible for ensuring customer satisfaction and maintaining a reputation for excellence. Key duties include answering calls, taking orders, processing transactions, resolving customer issues, and maintaining a clean work environment. Requires excellent communication, basic computer skills, multitasking ability, attention to detail, and physical stamina for standing and lifting up to 25 lbs. Previous customer service or food handling experience is a plus.

Join our team as a Customer Service Representative at our Belleville location! We're looking for friendly, efficient, and customer-focused individuals to provide exceptional service at our 4000 West Main St store. As the face of our organization, you'll play a crucial role in ensuring customer satisfaction and maintaining our reputation for excellence.

  • Answer incoming phone calls and take customer orders accurately and efficiently
  • Prepare and make pizzas according to company standards and customer specifications
  • Process cash and credit card transactions with precision
  • Deliver outstanding customer service, addressing inquiries and resolving issues promptly
  • Maintain a clean and organized work environment
  • Collaborate with team members to ensure smooth operations during busy periods
  • Handle physical tasks, including lifting up to 25 lbs. when necessary
  • Excellent communication skills with a friendly and approachable demeanor
  • Strong ability to follow directions and adhere to company policies
  • Flexibility to work weekends, holidays, and various shifts as needed
  • Positive attitude and an easy smile, even in fast-paced situations
  • Basic computer skills for operating order-taking and point-of-sale systems
  • Ability to multitask efficiently while maintaining attention to detail
  • Team player mentality with a willingness to assist colleagues as needed
  • Physical stamina to stand for extended periods and lift up to 25 lbs.
  • Previous customer service experience is a plus, but not required
  • Food handling experience is beneficial, but training will be provided

All your information will be kept confidential according to EEO guidelines.

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