Mortgage Shipping and Suspense Analyst
Required skills
- loan delivery
- investor requirements
- government agencies
- loan data
- loan documents
- Fannie Mae
- Freddie Mac
- Selling System
- loan files
- loan products
Nice to have
- Encompass operation system
Role summary
Jet Home Loans is seeking a Mortgage Shipping and Suspense Analyst to manage the loan delivery process to investors and government agencies. This role involves preparing loan data and documents, prioritizing files according to requirements, and resolving delivery issues. The ideal candidate will have knowledge of mortgage loan documents, terminology, the Fannie Mae and Freddie Mac Selling System, ULDD, and UCD. Strong organizational and communication skills are essential, along with proficiency in Microsoft Office. Experience with the Encompass system is a plus.
Jet Home Loans is a part of the Dream Finders Homes family where we are committed to providing exceptional customer service while delivering beautifully innovative homes. We are one of the fastest growing public home building companies in the US. Come build your career with us!
The Shipping & Suspense Coordinator position is for candidates with prior experience and knowledge of loan delivery to investors and government agencies. As loans are committed, the Shipping Coordinator would prepare the loan data and/or loan documents for delivery to the respective investor. The individual would work from a queue or pipeline, prioritizing and preparing loan files according to company and investor requirements.
The candidate must have knowledge of mortgage loan documents and terminology, and the Fannie Mae and Freddie Mac Selling System. In this position, one will work closely with several different investors, delivering all types of loan files and loan products. It will require timely, regular follow-up on each individual file to research and quickly rectify delivery issues and investor suspended loans. In this position, the candidate will converse daily with internal and external customers, requiring knowledge of the mortgage origination process.
The ideal candidate must possess the following qualities:
- Mortgage origination knowledge or background
- Knowledge of the Uniform Loan Delivery Dataset (ULDD) - Fannie Mae and Freddie Mac
- Knowledge of the Uniform Closing Dataset
- Strong organizational and communication skills (written and verbal)
- Detail oriented and highly organized
- Computer and technology savvy (Knowledge of Microsoft Office products)
- Patient with repetitive tasks
- Experience with Encompass operation system, a plus
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