Service Technician / Diagnostic Technician

Mercedes-Benz of Music City is now looking for Diagnostic Technicians! 

Luxury Mercedes-Benz Dealership experiencing fast growth in need of an experienced / qualified Diagnostic Technician immediately. The Service Technician is responsible for performing electrical diagnosis, vehicle repair and maintenance work as assigned in accordance with dealer and factory standards. A Technician is expected to perform quality work without direct or continual supervision and be able and willing to work on all work assigned to them.

ESSENTIAL DUTIES:

• Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Diagnoses the cause of any malfunction and performs repair.
• Communicates with parts department to obtain needed parts.
• Saves and tags parts of the job if under warranty or if requested by the customer.
• Examines assigned vehicle to determine if further safety or service work is required or recommended.
• Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
• Documents all work performed and recommended on the repair order.
• Road tests vehicles when required or refers to the test technician.
• Participates in manufacturer-sponsored training programs, schools and events.
• Keeps abreast of manufacturer technical bulletins.
• Supervises work of any apprentice technicians as assigned.
• Reports machinery defects or malfunctions to supervisor.
• Ensures that customers' cars are kept clean. Notify the service advisor immediately of anything that has happened to change the appearance or condition of the vehicle.
• Keeps the shop area neat and clean.
• Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
• Wear proper PPE, such as eye protection, ear protection and slip resistant footwear.
• Understands, keeps abreast of and complies with federal, state and local regulations, such as hazardous waste disposal, OSHA Right-to-Know etc.
• Operates all tools and equipment in a safe manner.
• Reports any safety issues immediately to management.
• Other tasks as assigned.

QUALIFICATIONS:

• High school diploma or the equivalent
• Minimum of three years of technical experience (Required)
• Trade school or European vehicle experience
• ASE certification preferred
• Proficient mechanical skills
• Proficient electrical diagnostic skills
• Ability to collaborate with the public, sometimes with several customers at a time
• Ability to collaborate with other dealership personnel
• Excellent verbal and written communication skills
• Proficient knowledge of dealership computer systems
• Must have valid in-state driver's license and have and maintain an acceptable, safe driving record and safe driving habits in order to drive both customer vehicles and a demonstrator vehicle
• Must be insurable
• Must be a team player with impeccable honesty and integrity
• Maintain a high level of professional personal appearance and conduct
• Must be able to lift, push and pull a minimum of 20 lbs. repeatedly throughout the day
• Must be flexible enough to kneel, bend, and stoop repetitiously to complete vehicle repairs

Compensation is based on ability and experience.

Expected Hours: 40.0 per week

Schedule:

• Monday to Friday
• Rotating weekends

Job Type: 

• In-person
• Full-Time

Career Driven Benefits:

• Paid training
• Professional development assistance
• Tuition reimbursement

Ability to Relocate:

• Nashville, TN: Relocate before starting work (Required)