Training Specialist

Where compassion meets innovation and technology and our employees are family.

Thank you for your interest in joining our team! Please review the job information below.

GENERAL PURPOSE OF JOB:

Responsible for the supervision of non-clinical education to include the assessment of learning needs and the development, implementation, documentation and evaluation of orientation and talent development.

Coordinates activities of non-clinical staff at DHS. Participates in the development of non-clinical policies, procedures and competencies. Participates in performance improvement activities; serves on special committees.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job description is not intended to be all-inclusive; employees will perform other reasonably related business duties as assigned by the

immediate supervisor and/or hospital administration as required.

• Develops, directs and determines the effectiveness of DHS General Orientation, which includes maintaining relationships and communication with presenters, updating content when needed, and overall coordination of orientation events.

• Works with Human Resources regarding DHS General Orientation training for new hires.

• Develops, directs and determines the effectives of DHS employee development programs.

• Assists DHS departments with developing training programs based on the needs of the organization.

• Assists with required annual regulatory training events.

• Travel frequently to DCH RGV and Satellite location to facilitate training programs as needed

• Assesses learning needs of non-clinical and management staff using various methods.

• Studies current trends, new technology, new teaching methodologies through professional journals, seminars, conferences, professional societies.

• Demonstrates advanced knowledge in MS Office applications and can provide training on such applications.

• Organizes and develops training manuals, reference library, testing/evaluation procedures, visual aids and other educational materials.

• Demonstrates ability to operate equipment, projectors, audiovisual equipment, cameras, other equipment used in instruction and patient care.

• Develops, evaluates, reviews, revises and implements policies and procedures, goals and objectives in area of responsibility.

• Assists with the coordination of performance improvement activities.

• Assist with and implements special projects.

• Maintains training records and ensures documentation meets standards and regulations.

• Develops and coordinates conferences/seminars and programs; develops promotional materials and brochures.

• Serve as a non-clinical resource consultant.

• Participates in the maintenance of regulatory requirements, including all state, federal and JCAHO regulations related to the organization.

• Coordinates non-clinical training programs.

• Completes annual educational requirements.

• Maintains composure, effectiveness, and flexibility under pressure.

• Maintains utmost level of confidentiality at all times.

• Supports and carries out hospital policies and procedures.

• Demonstrates business practices and personal actions that are ethical and adhere to corporate compliance and integrity guidelines.

EDUCATION AND/OR EXPERIENCE:

Bachelor's degree from four-year college or university or one to two years of related experience and/or training; or equivalent combination of education and experience.

Three (3) years' experience in adult education / training preferred.