Druva Verified

Information Technology & Services

Cloud Operations Support Engineer

Santa Clara, CAOnsiteFull TimePosted 1 month agoVisa sponsorship available

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Required skills

AWS
Azure
ECS
Kubernetes
Docker
Grafana
OpenSearch
Prometheus/Thanos
SIEM
Wiz

Nice to have

DevOps
CCNA

Role summary

Druva is seeking a Cloud Operations Engineer to support, maintain, and scale its cloud infrastructure within a FedRAMP-certified environment. This role involves proactive monitoring, incident response, and automation using Infrastructure as Code. The engineer will work with AWS and Azure services, containerized applications, and observability tools. Responsibilities include managing cloud infrastructure, addressing server/network/storage issues, and collaborating with cross-functional teams. The position requires a minimum of 2 years of related experience and proficiency in cloud services, containerization, monitoring, and IaC. Familiarity with programming languages like Python or Go is expected. This role supports federal customer engagements and may require a security clearance.

About Druva

Druva is the resilience foundation for the AI enterprise, helping organizations secure and recover from connected risk across data, cyber, identity, and AI. The Resilience Cloud is a fully managed, cloud-native SaaS platform that delivers air-gapped and immutable protection across cloud, SaaS, on-premises, endpoint, and edge environments. Powered by Dru MetaGraph, Druva’s graph-powered intelligence layer, the platform connects critical business context so customers can understand risk, respond faster, recover cleanly, and govern data with greater confidence.Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva helps safeguard the critical information and systems businesses depend on in an increasingly connected world.

Visit druva.com and follow us on LinkedIn, X and Facebook.

About the Role

As a Cloud Operations Engineer at Druva, the industry leader in Cloud Data Protection and Management, you will play a key role in supporting, maintaining, and scaling cloud infrastructure within a fast-paced, complex, and FedRAMP-certified environment. Working under general guidance, your focus will be on developing professional expertise in cloud operations, addressing tasks of moderate scope, proactive monitoring, and assisting cross-functional teams to deliver reliable, highly available solutions for our growing customer community.

Responsibilities:

Participate in weekly team meetings, working closely with devops, support, and quality assurance

Monitor and manage all cloud infrastructure, including Friday evening deployments of production updates and OS patches

Support various AWS and Azure services being utilized and gain foundational expertise across primary infrastructure components

Incident Response and Troubleshooting:

Prioritize and address tickets related to server, network, and storage issues

Provide escalated support for problems and incidents

Ensure incident resolution is within the defined SLA (Service Level Agreement)

Automation and Monitoring:

Develop, maintain, and enhance Infrastructure as Code (e.g., Terraform, CloudFormation) and automation scripts for testing and deployment.

Configure and deploy supporting tools for proactive monitoring, observability, and security (e.g., Grafana, Prometheus/Thanos, Wiz, OpenSearch)

Communication and Collaboration:

Effectively communicate project updates and tasks to the Operations team and stakeholders in other departments

Collaborate with cross-functional teams to ensure seamless cloud operations

Expectations:

Support production deployments scheduled on Fridays between 5pm - 11pm PDT on a rotating basis

Take responsibility for identifying and resolving vulnerabilities in the FedRAMP environment

Develop and monitor dashboards to track real-time metrics

Experience & Skills:

Minimum of 2 years of related experience (or an advanced degree without experience, or equivalent work experience)

Proficiency in AWS and Azure services (or another Cloud Provider).

Experience with containerized applications (ECS, Kubernetes, Docker)

Experience with observability and monitoring (Grafana, OpenSearch)

Experience with an SIEM (Security Incident and Event Management) application

Familiarity with one programming language (Python, Go)

Familiar with Infrastructure as Code (Terraform, CloudFormation)

Knowledge of Linux operating systems deployments & patching (Ubuntu, RHEL)

U.S. citizenship is required to support Federal customer engagements. Existing or ability to obtain a U.S. government security clearance (Public Trust, Secret, or higher) is a strong plus.

Certifications (Bonus):

AWS, Azure, RHEL, CCNA

Why You’ll Love Working Here

Innovation is how we operate, not a side project. You’ll work in a culture that values bold thinking and continuous improvement, where global teams experiment, iterate, and turn new ideas into products customers can rely on.

If you’re looking for high-ownership work, visible impact, and a culture that values innovation, collaboration, accountability, and growth—where you’ll be trusted to lead and empowered to build—you’ll thrive at Druva.

What We Offer

The pay range for this position is expected to be between $108,000 and $151,333/year; however, base pay offered may vary depending on multiple individualized, non-discriminatory factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other incentive compensation opportunities in the form of discretionary annual bonus or commissions, and equity. Additionally, full-time employees are eligible to participate in our comprehensive benefits program, including health and wellness benefits, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time.

Data Privacy Notice for Job Candidates:

For information on personal data processing, please see our Druva Privacy Policy

Druva is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at recruiting_us@druva.com

EEO IS THE LAW

NOTIFICATION OF EMPLOYEE RIGHTS UNDER FEDERAL LABOR LAWS

Sample Druva interview questions

1
Construct a distributed chaos engineering management system.
system designmedium
2
Design a distributed solution for managing large graph databases.
system designmedium
3
Merge Overlapping Intervals Merge overlapping intervals in an array. Input: intervals = [[1,4],[4,5]] Output: [[1,5]] Explanation: The intervals touch exactly at the 4 mark, so they are successfully merged into a single continuous interval.
codingmedium
4
Sort a String by Frequency Sort a string by the frequency of its characters. Input: s = "cccaaa" Output: "cccaaa" or "aaaccc" Explanation: Both 'c' and 'a' appear three times, so sorting them by descending frequency keeps them grouped equally.
codingmedium
5
Palindrome After Deleting One Character Determine if a string can be a palindrome after deleting at most one character. Input: s = "abc" Output: FALSE Explanation: Deleting any single character leaves either "ab", "bc", or "ac", none of which result in a valid palindrome.
codingmedium

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