Retail Client Manager
Required skills
- retail client leadership
- commercial thinking
- customer priorities
- coordinated delivery
- senior retail stakeholders
- commercial value
- team leadership
- development capability
- retailer strategy
- workplan delivery
Nice to have
- flexible working hours
- birthday off
- diversity and inclusion
- flexible working
Role summary
dunnhumby, a global leader in Customer Data Science, seeks a Retail Client Manager to lead day-to-day retailer relationships and drive value creation. This role involves developing trusted partnerships, creating and implementing account plans, and identifying opportunities to expand dunnhumby's capabilities. The ideal candidate will have retail client leadership experience, commercial thinking, strong stakeholder management, and team leadership skills, with a proven track record of creating commercial value. The position offers a comprehensive rewards package, flexible working, and a commitment to diversity and inclusion.
About dunnhumby
dunnhumby is the global leader in Customer Data Science, helping the world's most ambitious retailers and brands put the customer at the heart of every decision. With nearly 3,000 experts across Europe, Asia, Africa and the Americas, we partner with iconic businesses like Tesco, Coca-Cola, Meijer, Procter & Gamble and Metro to turn data into growth, innovation and measurable value for their customers.
Client Leadership
Our Client Leadership teams are dunnhumby's commercial engine - building the long-term, trusted partnerships that turn customer data into measurable growth for the world's biggest retailers and brands. We work across grocery, mass and specialty retail, translating insight into action on everything from ranges and pricing to media and promotions.
What You'll Be Doing
You will own day-to-day retailer relationships, delivery priorities and value creation across the proposed account.
What We're Looking For
You'll bring retail client leadership, commercial thinking and the ability to turn customer priorities into coordinated delivery.
What You Can Expect From Us
We won't just meet your expectations. We'll defy them. So you'll enjoy the comprehensive rewards package you'd expect from a leading technology company. But also, a degree of personal flexibility you might not expect. Plus, thoughtful perks, like flexible working hours and your birthday off.
And we don't just talk about diversity and inclusion. We live it every day - with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof. We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process - please let your recruiter know what adjustments would help.
Benefits at dunnhumby Canada
Our approach to Flexible Working
At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.
We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.
For further information about how we collect and use your personal information please see our Privacy Notice: https://www.dunnhumby.com/recruitment-privacy-notice/
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