Role summary
The VNS Victim Notification Analyst provides daily strategic, administrative, and analytical support to the VNS program manager. This role requires expertise in federal victim notification requirements, data management within FBI/DOJ case-management systems, and reporting. Responsibilities include developing SOPs, managing data files, generating reports, client communication, and training. A Top-Secret clearance and a Bachelor's degree or equivalent experience are required. Proficiency in MS Office Suite, particularly Excel, is essential. Preferred qualifications include SharePoint experience and prior support for federal law enforcement or victim services.
The VNS Victim Notification Analyst provides daily strategic, administrative, and analytical support to the VNS program manager. This role requires a strong understanding of federal victim notification requirements, attention to detail, and the ability to independently manage recurring data and reporting taskings within the FBI's and DOJ's approved case-management environments. Top-Secret clearance is required.
Location: FBI Headquarters, Washington, DC
Responsibilities:
Provide daily strategic, administrative, and analytical support to the VNS program manager
Become a subject matter expert (SME) for the VNS platform and Sentinel in relation to Victim Notification, AG Guidelines, and VSD Policy
Develop and maintain SOPs of duties and/or program processes with oversight by the VNS program manager
Complete daily data file and weekly reporting taskings
Develop, set up, maintain, and retrieve organizational files and records in Sentinel, VNS, and SharePoint
Enter data, maintain information, and manipulate/create reports for specific tracking purposes (statistics, project status)
Generate reports, evaluate data, and make recommendations/summarize trends for supervisor review
Serve as primary point of contact for clients, communicating with appropriate tact and discretion
Provide training and support to clients to ensure understanding and ability to operate the system independently
Maintain awareness of and implement updates as program processes change or evolve
Effectively deliver presentations to internal and external stakeholders
Assist in the development of new processes and procedures to streamline efficiency Requirements:
U.S. Citizenship required
Active Top Secret security clearance
Bachelor's degree from an accredited university (four years of relevant professional experience may substitute)
Minimum of two years of experience in a professional work environment
One year of experience using MS Word and MS Outlook
One year of experience using MS Excel, including spreadsheet creation, data entry/auto-fill, sorting/filtering/freezing panes, worksheet management, Text-to-Columns, and the Concatenate function
Experience prioritizing projects, with strong problem-solving, research, and attention-to-detail skills
Ability to work effectively with others and strong interpersonal skills
Ability to utilize critical thinking skills to complete assigned tasks with minimal oversight Preferred:
Experience and proficiency building and updating Microsoft SharePoint sites in a professional work environment
Prior experience supporting federal law enforcement, victim services, or a comparable case-management environment Salary range: $60,000 - 70,000 annually
The salary range for this position represents the anticipated hiring range. Actual compensation will be determined based on factors such as relevant experience, skills, education, certifications, and potential contract funding.
