Associate Customs Manager, Americas

About Us

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Stores across the country.

We're committed to our campus culture and want to have people collaborating, developing, and learning from each other. By having everyone on campus together, we have been able to nurture a fantastic social and dynamic environment.

About the Role

The Associate Manager, Customs & Trade Compliance supports customs and trade compliance activities across the Americas region. Working closely with internal stakeholders, customs brokers, logistics providers, suppliers, and government authorities, the role helps ensure compliance with customs regulations while supporting efficient cross-border operations.

The successful candidate will provide day-to-day customs compliance support across the United States, Canada, Mexico and Latin America, helping to manage customs programmes, support operational activities, identify compliance risks, and provide technical guidance on customs-related matters.

Key Responsibilities

• Support customs compliance activities across the Americas region.
• Review tariff classifications, customs valuations, country of origin determinations, and other customs-related data.
• Monitor import and export activities to identify potential compliance risks and support corrective actions where required.
• Support customs audits, post-entry reviews, disclosures, and regulatory inquiries.
• Maintain customs records and documentation in line with regulatory requirements.
• Provide customs compliance guidance to business stakeholders.
• Support internal stakeholders on customs and trade compliance matters, including tariff classification, customs valuation, country of origin, Free Trade Agreements, including USMCA, and import and export controls

• Monitor regulatory developments and communicate relevant changes to the business.

• Support management of customs brokers and trade service providers across the region.
• Review customs filings, operational metrics and broker performance.
• Support compliance reviews of external service providers.

• Support maintenance of Dyson's C-TPAT certification program.
• Assist with security assessments, program reviews and validation activities.
• Participate in compliance monitoring and risk assessment activities.

• Support initiatives to improve customs processes, controls and systems.
• Assist with reporting, compliance metrics and regional projects.
• Contribute to the ongoing development of customs compliance programs and tools.

Skills & Experience

Essential:

• Licenced Customs Broker (LCB).
• Bachelor's degree in International Business, Supply Chain, Logistics, Customs Administration, Business, Finance, Law, or a related discipline.
• 5+ years' experience in customs and international trade compliance.
• Strong knowledge of U.S. Customs regulations and import compliance requirements.
• Experience in tariff classification, customs valuation, country of origin and Free Trade Agreement analysis.
• Experience working with customs brokers and external service providers.
• Strong analytical and problem-solving skills.
• Effective written and verbal communication skills.
• Ability to work across multiple functions and regions.

Desirable:

• CCS, CES or similar trade compliance certification.
• Experience supporting customs compliance activities in Canada, Mexico and Latin America.
• Familiarity with export controls and sanctions requirements.
• Experience with SAP GTS, Descartes or similar trade compliance platforms.

Benefits 

At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter. 

• 401K with up to a 4% match 
• Company paid Life Insurance and AD&D 
• Flexible Savings Account (FSA) and Health Savings Account (HSA)
• Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time 
• Pre-tax Commuter Benefits (applicable areas only) 
• Generous Child Care Leave Program 
• Wellness Program 
• Employee Assistance Program 
• Dyson Product Discounts
• Multi-Level Healthcare Coverage Options 
• Vision & Dental Coverage 
• Company paid Short-Term and Long-Term Disability 

Salary: $102,000-128,000 annually + bonus opportunity

#LI-ONSITE

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.