IT Analyst 2

Easterseals Southern California transforms lives every day. For over a century, Easterseals has championed inclusion and independence—delivering essential services like early childhood programs, autism services, employment and independent living support to more than 29,000 people each year. Through advocacy and education, we break barriers and create opportunities for the one-in-four Americans with disabilities. 

The IT Analyst 2 conducts business analysis of current processes and business requirements for system selection, process improvement, system implementation, and support of the application administrators within the business units. Leads and/or participates in various IT projects and initiatives to meet the goals and objectives of the organization.

Starting Rate: $45 - $55 / Hour, DOE

OVERVIEW OF POSITION: Under general guidance, conducts business analysis of current processes and business requirements for system selection, process improvement, system implementation, and support of the application administrators within the business units. Leads and/or participates in various IT projects and initiatives to meet the goals and objectives of the organization.

ESSENTIAL FUNCTION:

• Analyzes and documents business processes and information technology requirements. Collaborate with business and service lines on delivering business requirements, system selection guidance, process improvements, screen design, testing design and execution, policies, training design and delivery, live activations, and support.
• Manages the timelines, budget, scope, quality, risks, and communications of assigned information technology projects.
• Maintains current industry and application knowledge to identify, propose, and collaborate on information technology solutions. Utilizes best practices, based on research and involvement with industry groups and vendors.
• Designs and/or contributes to the creation of information technology policies and procedures.
• Performs other duties as assigned.

EDUCATION:

Typically requires a B.S. Degree in Computer Science or related field.

EXPERIENCE:

• 7-10 years’ experience working with businesses and information technology.

KNOWLEDGE, SKILLS, ABILITIES:

• Proficiency in MS Office applications (Outlook, Word, Excel, PowerPoint) is required; SharePoint, Project, and Visio are preferred.
• Organized, detailed, collaborative, and customer oriented to prioritize and manage multiple tasks.
• Great analytical and deductive reasoning skills to identify information technology opportunities, offer multiple solutions, and resolve conflict.
• Excellent oral, written, and presentation skills to communicate effectively with all levels of staff.
• Ability to collaborate in a project team environment with commitment to deadlines.
• Ability to interpret and ensure adherence to policies, procedures, and regulations.
• Ability to consistently demonstrate good judgment and decision-making skills.
• Ability to maintain confidentiality with sensitive information.
• Ability to obtain and maintain a criminal record/fingerprint clearance from the Department of Justice and Federal Bureau of Investigation per Easterseals of Southern California and/or program requirements.

Carrying/Lifting: Occasional / Up to 30 lbs
Standing: Occasional / Up to 3 hours per day
Sitting: Constant/ up to 8 hours a day
Walking: Occasional / Up to 3 hours per day
Repetitive Motion/Activity: Keyboard activity, telephone use, writing
Visual Acuity: Ability to view computer monitor and read newsprint
Travel: Up to 40% local travel. Ability to travel locally; maintain driving record in compliance with Transportation Safety Standards; maintain auto insurance and vehicle registration.
Environmental Exposure: The working conditions are generally favorable. Lighting and temperatures are adequate, and there are no unpleasant or hazardous conditions caused by noise, heat, dust, etc.