Workday Systems Analyst
Required skills
- Workday
- HCM
- Benefits
- Talent Optimization
- Learning
- Business Process
- Supervisory Organization
- Security Groups
- Custom Reports
- Calculated Fields
Nice to have
- ERP systems
- Release Management
- Regression Testing
- Rollout Strategy
- Data Loads
- Data Reconciliation
Role summary
The Workday Systems Analyst will support the Workday Administrator in operating, maintaining, and improving the Workday tenant for the US Postal Service's Office of the Inspector General. This hybrid role involves first-line functional and technical support, release management, analysis of new Workday features, regression testing, and supporting core Workday modules (HCM, Benefits, Talent Optimization, Learning). Responsibilities include building custom reports, configuring business processes and security, resolving support tickets, and documenting processes and system changes. Candidates must be US Citizens and able to pass a Moderate Background Investigation and obtain a USPS Public Trust clearance.
ECS is seeking a Workday Platform & Systems Analyst to work in a hybrid capacity, for the US Postal Service's Office of the Inspector General (OIG) in Arlington, VA.
This position supports the Workday Administrator in operating, maintaining and improving the organization’s Workday tenant after go-live. The Analyst is the first line of functional and technical support, keeps configuration and data accurate and helps the organization move from implementation into stable operations and continuous improvement.
Note: Candidates must be able to pass a USPIS Moderate Background Investigation (MBI) and obtain a USPS Public Trust (elevated) clearance. This requires US Citizenship and the ability to pass an in-depth background check.
Responsibilities include:
- Participation in a full Workday implementation or phase deployment
- Release management of major updates to Workday, to include analysis of new features, perform regression testing and rollout strategy
- Hands-on experience supporting Workday Core HCM, Benefits, Talent Optimization, and Learning modules in a production environment.
- Working knowledge of Workday business process, supervisory organization and security groups
- Ability to build and modify Workday custom reports and calculated fields
- Experience in resolving helpdesk or ticketed support requests within defined service level agreement
- Experience testing system changes and following formal change control
- Proficient in EIB, XML, XSLT, Studio, Prism, & Web Services
- Workday HCM architecture: business objects, business processes, supervisory and matrix organizations, and security model (role-based, user-based, domain and business process policies)
- Configuring and troubleshooting business processes, security permissions, condition rules and notifications
- Building Workday reports and calculated fields
- Preparing and validating data loads and reconciling results
- Writing clear SOPs, test scripts, configuration logs, and user job aids
- Analyzing and documenting problems to root cause and resolutions
Salary Range: $110,000-$128,000
General Description of Benefits
Qualifications- Bachelor's Degree in Information Systems, Human Resources, Business Administration, Finance or a related field.
- Three (3) years of professional level experience supporting and utilizing Workday or other ERP systems in a production tenant
- One year building system reports
- One year in ticketed support role
- Hands-on experience supporting Workday Core HCM, Benefits, Talent Optimization, and Learning modules in a production environment.
- Working knowledge of Workday business process, supervisory organization and security groups
- Ability to build and modify Workday custom reports and calculated fields
- Experience in resolving helpdesk or ticketed support requests within defined service level agreement
- Experience testing system changes and following formal change control
- Proficient in EIB, XML, XSLT, Studio, Prism, & Web Services
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