People Services Specialist

Our Company

EFG International is a global private banking group, offering private banking and asset management services. We serve clients in over 40 locations worldwide. EFG International offers a stimulating and dynamic work environment and strives to be an employer of choice. 

EFG is committed to providing an equitable and inclusive working environment that is founded on the principle of mutual respect. Joining our team means experiencing a supportive environment, where your contributions are valued and recognised. We strongly believe that the diversity of our teams gives us a competitive advantage by fostering better decision-making and greater innovation.

Our Purpose and Mission

Empowering entrepreneurial minds to create value – today and for the future.

We are a private bank, offering personalised solutions on a global scale to private and institutional clients. Our sustainable success is based on our talents and on how we partner with our clients and communities to create lasting value.

Job Description

Regional HR operations specialist for the Americas, with primary focus on payroll, HR data and reporting, employee lifecycle processes, benefits administration, HRIS and related controls. The role provides day‑to‑day HR support to employees and line managers, ensures compliance with local regulations and internal policies, and contributes to process and system improvements.

Tasks and Responsibilities

Payroll, Benefits and Controls

• Manage end to end payroll processing, ensuring accuracy, timely payment and reconciliation of regional payroll reports; coordinate with Finance on postings, reconciliations and closing.
• Ensure compliance with tax, social security and other statutory requirements.
• Maintain payroll controls, checklists and HR process documentation.
• Coordinate and manage regional benefits administration, including RSU/Long Term Incentive Plan, HR billing and related administrative matters.
• Contribute to the development and management of functional budgets for the region.

Employee Lifecycle Management and People Support

• Ensure effective implementation of HR processes across the employee lifecycle and coordinate onboarding activities.
• Prepare contracts, amendments, confirmations and other HR documents.
• Provide day‑to‑day support, guidance and problem‑solving to employees and line managers on HR matters, handling non‑routine issues within guidelines and escalating complex or sensitive cases as required.
• Support the regional compensation cycle and CRO performance management process.

Data Management and Audits

• Ensure the integrity and accuracy of employees’ data in HRIS.
• Manage regional data and employee movements, including all regional HR reporting.
• Support and coordinate internal and external audits and regulatory filings for HR, payroll and benefits.

Requirements and Qualifications

• Bachelor’s degree in Accounting, Finance, Business Administration and/or related subject or equivalent experience. PHR preferred
• 7+ years of previous Human Resources or relevant experience
• High proficiency with HR Information Systems (e.g. Oracle Fusion and UKG)
• Preferred previous experience in Banking, Broker Dealer and/or related field
• Client and people-oriented, able to work collaboratively in a team environment and across functions 
• Excellent interpersonal and collaboration skills, with proactive and positive attitude
• Detail-oriented, with high level of accuracy
• Strong organisational skills: able to work independently, effectively handling multiple tasks and delivering in a dynamic and demanding environment
• High levels of integrity and discretion in handling confidential data and information
• Excellent assessment and problem-solving skills
• Comfortable supporting employees and managers at all levels on HR process and data topics
• Proficient with IT tools and solid skills in MS Office programs, in particular Excel (mandatory)
• Fully bilingual (English and Spanish)
   

Our Values

• Accountability: Taking ownership for tasks and challenges, as well as seeking continuous improvement
• Hands-on: Being proactive to rapidly deliver high-quality results
• Passionate: Being committed and striving for excellence
• Solution-driven: Focusing on client outcomes and treating clients fairly with a risk-aware mindset
• Partnership-oriented: Promoting collaboration and teamwork. Working together with an entrepreneurial spirit.