Case Manager (Panorama City)

Job Details: Job Location: Esperanza Health Clinic - Panorama City, CA, Position Type: Full Time, Salary Range: $27.04 - $33.12Hourly, JOB SUMMARY This position will assist in the implementation of the Medical Care Coordination Program (MCC) and the delivery of services to patients. This position will also help patients navigate health decisions by coordinating care, assessing needs, and evaluating options. ESSENTIAL RESPONSIBILITIES Identify, assist, and connect eligible patients to appropriate services and resources. Coordinate linkage and referrals to services. Update care plans, follow up with clients, enter patient data, and track outcomes. Liaise between HIV counseling and testing sites and the clinic to ensure that new clients are enrolled in medical care seamlessly and in a timely fashion. Coordinate services with specialty clinics and referrals. Interact professionally with the patient and the patient’s family or representatives. Consider patient cultural, psychological, social, and environmental factors. Ensure compliance with regulatory requirements and organizational standards. Perform other duties as assigned.
Qualifications: KNOWLEDGE / SKILLS / ABILITIES Knowledge of HIV/AIDS, substance abuse, homelessness, and mental health issues. High level of professionalism, patient service, and interpersonal skills. Ability to perform duties skillfully and effectively. Knowledge of Microsoft applications. Ability to communicate in an articulate, professional manner while maintaining a necessary degree of confidentiality. Ability to positively and effectively represent the organization. Ability to work in culturally and racially diverse populations and in lower socio-economic conditions. EDUCATION / EXPERIENCE Bachelor's degree in nursing, social work, related field Or equivalent combination of education and experience. 0 to 1 year of clinical experience. CERTIFICATIONS / LICENSURE / LANGUAGE Must be able to pass required pre-employment health and background screening. Must provide proof of required vaccinations by federal, state, and local funding sources. Bilingual (English/Spanish) preferred. Employees driving personal vehicles for El Proyecto business must provide El Proyecto proof of a valid driving license, and auto liability insurance. El Proyecto will reimburse employees for their mileage at the current rate set by the Internal Revenue Service. To receive mileage reimbursement, the employee must log their mileage and submit the mileage expense report to their Appropriate Administrator. PHYSICAL REQUIREMENTS Walking, talking, sitting, bending, stooping, and lifting up to 10 pounds; hand and wrist dexterity to utilize a computer. - AN EQUAL OPPORTUNITY AND AFFIRMATIVE ACTION EMPLOYER -