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Software, Identity & Access Management

Service Desk Support

Glendale, California, United StatesOnsiteContractPosted 20 days ago

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Job Title: Service Desk Support

Location
: Glendale, CA

Type
: Contract 12 months with extension

Job Summary:

Seeking an entry-level Service Desk Support professional to assist with system setup and basic technical support. The role involves configuring devices, supporting Windows and Mac OS environments, and providing first-level troubleshooting to end users.

Key Responsibilities:

  • Set up and configure laptops/desktops (Windows & Mac)
  • Provide basic technical support and troubleshooting
  • Assist users with system access, software, and hardware issues
  • Maintain documentation and track support requests

Requirements
:

  • Basic knowledge of Windows and Mac OS
  • Strong communication and problem-solving skills
  • Willingness to learn and grow in IT support
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