Healthcare, Dental Support Organization (DSO)

Patient Coordinator

Westlake, OHOnsiteFull TimePosted 8 days ago

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Required skills

patient care
patient education
welcoming environment
greet patients
gather patient information
create patient files
verify insurance eligibility
schedule appointments
confirm appointments
collect payments

Nice to have

degree
additional education
business discipline
healthcare discipline
dental insurance
explanation of benefits

Role summary

Seeking a patient-focused Patient Coordinator to join a healthcare team dedicated to providing excellent patient care and education. Responsibilities include greeting patients, managing files and insurance verification, scheduling appointments, processing payments, and balancing deposits. Requires a high school diploma, a minimum of two years' experience in a dental, medical, healthcare, or customer service environment, and proficiency with Microsoft Office and dental software (Dentrix experience preferred). Offers a competitive hourly rate and a comprehensive benefits package with growth opportunities.

A team that is aligned and patient-focused creates a great environment for patients, and for you as a member of the team. This is what we strive to be and who we want to join us in providing the best care possible for patients to help our communities be healthier, feel better, and smile with confidence.

Our team is seeking a Patient Coordinator that shares our passion for patient care and education, as well as creating a welcoming environment.

Responsibilities

Greet patients and their families making them feel welcome in the practice

Gather patient information, create their files, and verify insurance eligibility

Maintain a productive schedule for the day and schedule future appointments

Confirm patient appointments and update the schedule as needed

Answer patient questions about insurance and financial arrangements

Collect and post payments from patients and insurance companies

Balance nightly deposits and complete credit card processing

Qualifications

High school diploma required, a degree or additional education in a business or healthcare discipline preferred

Minimum of two (2) years’ experience in a dental, medical, healthcare, or customer service environment

Knowledge of dental insurance and explanation of benefits preferred

Excellent communication skills with both the team and patients

Proficient with Microsoft Office products and working with dental software, Dentrix experience strongly preferred

Benefits

As a valued team member, you’ll enjoy a rewarding career with growth opportunities and a comprehensive benefits package. Benefits for full-time Patient Coordinators include:

Medical, Dental, and Vision Insurance

Life Insurance, Short-Term and Long-Term Disability Insurance

Flexible Spending Accounts

Wellness Program

Paid Time Off and Paid Holidays

Employee Referral Program Bonuses

Quarterly Bonus Opportunities

401k

Career Growth Opportunities

An equal opportunity employer and an advocate for diversity and inclusion

#IH

Hourly rate$20—$23 USD

We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible.

Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.

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You'll be redirected to Elite Dental Partners's application page.

Patient Coordinator

Is this role right for you?

Required skills

Nice to have

Role summary

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