Intake Coordinator
Required skills
- high school diploma
- equivalent
- healthcare industry
- home health
- pediatrics
- customer service
- Medicare guidelines
- hospice
- technology skills
- mobile device
Nice to have
- registered nurse
- licensed professional nurse
- licensed vocational nurse
- intake responsibilities
- multi-location company
Role summary
Enhabit Home Health & Hospice is seeking an Intake Coordinator to manage patient referrals and serve as a liaison for referral sources. This role involves collaborating with branch and sales teams to ensure smooth service transitions and requires knowledge of regulatory and Medicare guidelines. The ideal candidate will have at least two years of healthcare industry experience, one year in home health or pediatrics, and demonstrated customer service and basic technology skills, including mobile device operation. Preferred qualifications include nursing experience and familiarity with intake responsibilities in a multi-location company.
Overview
Looking for a career that makes a difference every day?
Discover a rewarding career at Enhabit Home Health & Hospice, one of the nation’s largest home-based care providers. Consistently recognized as a great place to work, Enhabit delivers exceptional care and fosters a collaborative culture that supports professional growth and ongoing development.
With strong organizational stability, a commitment to excellence, and careers rooted in purpose, Enhabit empowers team members to build forward-moving careers while expanding what’s possible for care in the home.
The Enhabit Advantage:
Enhabit offers competitive benefits designed to support well-being and help employees thrive in every stage of their careers. Eligible employees receive:
- Generous paid time off for full-time employees
- 401(k) matching
- Medical, dental and vision coverage
- Supplemental insurance options
- Flexible spending accounts
- Incentive bonus opportunities
- Continuing education and scholarship opportunities
Responsibilities
Coordinate patient referrals and serve as a resource for referral sources. Collaborate with the branch and sales teams to ensure adequate coordination and transition to services. Apply and demonstrate knowledge of regulatory guidelines and governing processes.
Qualifications
- Must possess a high school diploma or equivalent.
- Must have at least two years of experience in the health care industry and one year experience in home health or pediatrics.
- Must have demonstrated experience in customer service.
- Must have demonstrated knowledge of Medicare guidelines that govern a home health or hospice.
- Must have basic demonstrated technology skills, including operation of a mobile device.
Education and experience, preferred
- A graduate of an approved school of professional nursing and licensed in the state in which they currently practice is preferred; may be a registered nurse or licensed professional/vocational nurse.
- Experience with intake responsibilities and working with a multi-location company is preferred.
Requirements*
- Must possess a valid state driver license
- Must maintain automobile liability insurance as required by law
- Must maintain dependable transportation in good working condition
- Must be able to safely drive an automobile in all types of weather conditions* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license.
Additional Information
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
Sample Enhabit Home Health & Hospice interview questions
- 1
How are you currently leveraging AI tools in your operations role?
cultural fitrecruiter screenmedium - 2
How do you develop a corporate facilities strategy aligned with growth goals?
strategyhiring managerhard - 3
Describe your approach to managing a multi-state real estate portfolio effectively
operationshiring managermedium - 4
How do you manage third-party broker relationships to ensure optimal performance?
executioncross functionalmedium - 5
How do you ensure real estate projects are completed on time and within budget?
executionhiring managermedium
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