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Healthcare, Home Health, Hospice

Scheduling Coordinator (Atlanta, GA)

Atlanta, GAOnsiteFull Time$18–$18 /hrPosted 6 days ago

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Required skills

  • Scheduling Coordinator
  • House Calls department
  • patient appointments
  • Provider availability
  • urgent appointment task
  • messages completed
  • Reschedules patient appointments
  • patient insurance information
  • high-volume workload
  • prioritize tasks

Nice to have

  • Administrative healthcare experience
  • calm and pleasant demeanor

Role summary

Ennoble Care is looking for a full-time, in-person Scheduling Coordinator in Atlanta, GA, to manage appointment schedules for the House Calls department. This role involves coordinating patient appointments based on provider availability, prioritizing urgent tasks, managing rescheduling, updating insurance information, and maintaining provider quotas. The ideal candidate will handle a high volume of calls and tasks efficiently, ensuring prompt and courteous service. Responsibilities include managing voicemails, updating patient charts, and handling insurance preauthorizations. A High School Diploma/GED is required, with an Associate's or Bachelor's degree and administrative healthcare experience preferred. Strong communication, attention to detail, and database navigation skills are essential.

About Us

Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, Ohio, Kentucky, Mississippi, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!

Job Summary:

Ennoble Care is seeking a diligent and organized Scheduling Coordinator to join our team in Atlanta, GA. This full-time, in-person role located in out office in College Park: 100 Hartsfield Center Pkwy. Will involve managing and coordinating schedules efficiently to support our growing operations in the House Calls department. The successful candidate will play a crucial role in ensuring smooth scheduling processes and enhancing team productivity.

Responsibilities:

  • Scheduling patient appointments in adherence to Provider availability/area.
  • Prioritize urgent appointment task and schedule them accordingly
  • Assures that all messages are completed and distributed appropriately
  • Reschedules patient appointments as needed
  • Reviews and updates patient insurance information
  • Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service
  • Displays excellent communication skills
  • Reaches out to referring sources for patients expressing difficulty with scheduling
  • Updates account information at the point of scheduling
  • Maintains provider daily appointment quota
  • Have new patients scheduled within 3-5 business days
  • Insurance preauthorization
  • Places calls to the patients for the providers when needed
  • Handles voicemails daily and ensures all inquiries are handled properly
  • Correctly notate patient charts to maintain up to date accuracy

    • Qualifications:

  • High School Diploma / GED required; Associate or Bachelor's Degree preferred
  • Administrative healthcare experience preferred
  • Attention to detail
  • Ability to navigate several software databases throughout the day
  • Maintain a calm and pleasant demeanor with patients and staff
  • Effective communication across various mediums of communication with staff and patients
  • Strong written skills
  • Capable of managing high volumes of phone calls

    • Pay rate: $18.00 per hour

    This is an in-person role in College Park Atlanta.

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    Full-time employees qualify for the following benefits:

  • Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
  • Paid Time Off
  • Paid Office Holidays

    • All employees qualify for these benefits:

  • Paid Sick Time
  • 401(k) with up to 3% company match
  • Referral Program
  • Payactiv: pay-on-demand. Cash out earned money when and where you need it!

    • Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.

    Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.

    Ready to apply?
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