Human Resources Business Partner
Required skills
- Human Resources Business Partner
- employee relations
- manager consultation
- employment law
- HR Operations
- Benefits
- Talent Acquisition
- performance management
- workplace investigations
- reasonable accommodations
Nice to have
- PHR
- SPHR
- SHRM-CP
- SHRM-SCP
- workforce planning
- succession planning
Role summary
Ensign Services, Inc. (ESI) is seeking a Human Resources Business Partner (HRBP) to serve as a trusted advisor and strategic partner to managers and leaders across multiple Service Center functions. This full-time, exempt position is based onsite in San Juan Capistrano, CA, with a hybrid option after 90 days. The HRBP will provide practical guidance on employee relations, performance management, organizational change, and day-to-day people decisions, while also coaching managers, applying employment law knowledge, and partnering with Legal and HR subject matter experts. The role requires strong collaboration, agility, and a commitment to the company's CAPLICO values. Up to 20% travel is required to support other Service Centers.
Ensign Services, Inc. (“ESI”) is a subsidiary of The Ensign Group, Inc., which is a national leader in the operation of skilled nursing, senior living, rehabilitation, home health, hospice, and other healthcare services. ESI is known as the “Service Center” and provides the facilities and leaders it serves with “back-office” support in areas such as accounting, construction, compliance, human resources, information technology, learning and development, legal and risk management and recruiting. We seek individuals who thrive in a dynamic environment, embrace continuous learning, and are passionate about making a meaningful impact. We take our core values of Celebration, Accountability, Passion for Learning, Love One Another, Intelligent Risk Taking, Customer Second, and Ownership (“CAPLICO”) seriously. We want an individual in this role who will demonstrate these values through actions and words. About the Opportunity The HR Business Partner (HRBP) serves as a trusted advisor, strategic partner, subject matter expert and trainer to a diverse group of managers and leaders across multiple Service Center functions. The HRBP provides practical guidance on employee relations, performance management, organizational change, workplace concerns, and day-to-day people decisions. This role requires the confidence to address complex employee issues, translate HR concepts into actionable guidance, and understand the Service Center’s unique needs and challenges. In this role, you will enhance manager capability through coaching, apply employment law knowledge to manage risk, and partner with Legal and HR subject matter experts to deliver coordinated solutions. If you are a collaborative, agile HR professional who leads with our CAPLICO values, thrives on coaching leaders, solves complex challenges, and makes a meaningful impact in a fast-paced environment, we want to hear from you. Apply today! What You’ll Do Manager Advice, Counsel & Coaching
- Build trusted relationships with managers and leaders, serving as an accessible and credible HR thought partner.
- Adapt coaching and communication styles to meet varying leadership needs and business responsibilities.
- Translate employment laws and HR policies into practical guidance.
- Coach managers on employee concerns, performance expectations, accountability, conflict resolution, documentation, and difficult conversations, providing candid feedback that balances employee experience, compliance, and business performance.
- Support multiple managers, departments, and employee matters in a fast-paced, changing environment.
- Assess urgency, risk, and appropriate HR involvement while prioritizing immediate employee relations needs and longer-term talent and organizational priorities.
- Maintain effective organization, documentation, communication, and follow-through across a high volume of sensitive matters.
- Develop and deliver training on employee relations, performance management, workplace conduct, policy compliance, and related HR topics.
- Identify training needs based on recurring concerns, organizational trends, and leadership development opportunities.
- Provide leaders with practical tools and best practices for documentation, communication, conflict resolution, and policy application.
- Collaborate with Legal, HR Operations, Benefits, Employee Relations, and Talent Acquisition to deliver coordinated HR solutions.
- Engage appropriate partners on investigations, employment decisions, regulatory requirements, employee data, leaves and accommodations, workforce needs, and talent initiatives.
- Proactively share relevant information, identify interdependencies, and ensure clear communication and follow-through.
- Develop a strong understanding of Service Center functions, priorities, challenges, and business needs.
- Partner with leaders on workforce planning, organizational structure, succession planning, retention, and employee engagement, using workforce data and trends to identify risks, opportunities, and recommended actions.
- Support organizational changes, restructuring, leadership transitions, and other business initiatives.
- Proactively addresses emerging people-related issues before they become significant employee relations, compliance, or business concerns.
- Bachelor's degree in Human Resources, Business Administration, Organizational Development, or a related field preferred.
- 7+ years of progressive Human Resources experience, with significant experience in employee relations and manager consultation.
- Prior HR Business Partner experience supporting Service Center, corporate, professional, or centralized support functions strongly preferred.
- Demonstrated experience supporting multiple managers and departments simultaneously in a fast-paced environment.
- Demonstrated knowledge of federal, state, and local employment laws and experience applying that knowledge to employee relations matters and management advice and counsel.
- Demonstrated ability to successfully partner with Legal and HR subject matter experts across HR Operations, Benefits, Talent Acquisition, Talent Management, and related HR disciplines.
- Experience advising leaders on complex employee relations, performance management, workplace investigations, reasonable accommodations, leaves, corrective action, and employment decisions.
- Experience conducting workplace investigations strongly preferred.
- Experience supporting employees and managers across multiple states preferred.
- PHR, SPHR, SHRM-CP, or SHRM-SCP certification preferred.
- Up to 20% travel may be required to support our Service Centers in Tempe, AZ; Dallas, TX; San Antonio, TX; and Midvale, UT.
- Sit, stand, walk.
- Repetitive movement of hands, arms and legs.
- See, speak and hear to be able to communicate.
- Stoop, kneel or crawl.
- Climb and balance.
- Carry and lift 10-20 lbs.
We are committed to providing a competitive benefits and compensation package which includes medical/dental/vision coverage, company-provided life insurance, 401(k) with company match, and sick/vacation plans. Additionally, enjoy access to our fully equipped onsite gym (San Juan Capistrano office location). We also believe in supporting our employee’s professional growth and development through our Learning Management System as well as training sessions and seminars. Take a look at these benefits (and more!) at www.ensignbenefits.com This company is an equal opportunity employer. If you need assistance or accommodation during the application process, please contact us at 888-659-3616. Job ID: 1798
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