RiseMe
EOS logo
EOS Verified
["Industrial Manufacturing","Additive Manufacturing","Engineering","Materials Science"]

Order Management Associate

Hayward, CAOnsiteFull TimePosted 1 month agoVisa sponsorship available

Is this role right for you?

Upload your resume and get a skill-by-skill breakdown — see exactly where you match, where you're close, and what to highlight. Not a mystery percentage.

Get a tailored resume highlighting what this role needs.

Required skills

  • order management
  • supply chain process
  • procurement software
  • numeracy skills
  • analytical ability
  • Microsoft Excel
  • communication skills
  • problem solver

Nice to have

  • Audio Visual
  • Video Conferencing
  • networking environments
  • Cisco CCW
  • Sage X3
  • Jira

Role summary

EOS IT Solutions is seeking an Order Management Associate to manage the order processing lifecycle. This role involves generating accurate vendor purchase orders, tracking shipments, creating picking and logistics tickets, and ensuring timely delivery. The associate will also negotiate terms with vendors, manage multiple client orders simultaneously, and resolve issues promptly. Strong numeracy, analytical, time management, attention to detail, and communication skills are essential. Experience in order management, supply chain, and procurement software is required, with a preference for experience in AV/VC and networking environments, and specific software like Cisco CCW, Sage X3, and Jira.

WHO WE ARE:EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

The Order Management Associate should be both pro-active and thorough in their approach to their tasks, always ensuring a high level of attention to detail, whilst demonstrating flexibility to incoming high-priority tasks and ability to manage workload accordingly.

KEY RESPONSIBILITIES:

  • Generate vendor purchase orders accurately and efficiently based on client orders.
  • Ensure that vendor POs include all necessary details, such as product specifications, quantities, and delivery timelines.
  • Monitor and track inbound shipments from vendors to ensure timely and accurate delivery.
  • Collaborate with project teams to address any potential delays or issues in the shipment process.
  • Generate picking tickets for warehouse staff based on project timelines.
  • Create logistics tickets for outbound shipments to clients.
  • Pay meticulous attention to details in all stages of order processing to minimize errors.
  • Conduct thorough quality checks to guarantee that the correct products are shipped to clients.
  • Prioritize tasks based on urgency and importance to meet tight deadlines.
  • Efficiently manage a high volume of orders while ensuring accuracy and quality.
  • Manage multiple client orders simultaneously and adapt quickly to changes in order specifications, shipment schedules, or client requests.
  • Troubleshoot and resolve issues promptly to maintain smooth order flow.
  • Respond promptly to client inquiries and provide updates on order status.
  • Stay informed about product pricing, discounts, and promotions from vendors.
  • Identify opportunities to negotiate better terms with vendors and save costs.
  • Negotiate favorable terms, discounts, or bulk purchase arrangements to optimize profitability.
  • Experience in an order management or similar role; with a firm knowledge of the supply chain process
  • An understanding of the commercials involved in buying and reselling hardware
  • Experience using procurement software
  • Strong numeracy skills and analytical ability
  • Basic to Intermediate Microsoft Excel Knowledge
  • Excellent time management skills, with ability to manage workload and prioritize tasks
  • Exceptional attention to detail and level of meticulousness
  • Strong communication skills
  • A proactive problem solver, who can think on their feet.
  • Willingness to work as part of a team in a fast moving, growing global company

    ESSENTIAL CRITERIA:

  • Experience in an order management or similar role; with a firm knowledge of the supply chain process
  • An understanding of the commercials involved in buying and reselling hardware
  • Experience using procurement software
  • Strong numeracy skills and analytical ability
  • Basic to Intermediate Microsoft Excel Knowledge
  • Excellent time management skills, with ability to manage workload and prioritize tasks
  • Exceptional attention to detail and level of meticulousness
  • Strong communication skills
  • A proactive problem solver, who can think on their feet.
  • Willingness to work as part of a team in a fast moving, growing global company

    • DESIRABLE CRITERIA:

  • Experience of Audio Visual / Video Conferencing and networking environments
  • Experience with Cisco CCW, Sage X3 and Jira a plus
  • Can drive progress positively and effectively, keeping all stakeholders informed.
  • Can maintain a high standard of work, even when working under pressure and handling multiple issues.

    • #INDAPAC

    Ready to apply?
    You'll be redirected to EOS's application page.

    Similar roles

    See how RiseMe works

    Match, tailor, and prep so you send fewer applications and land more interviews.