IT Consulting

Manager, Sales Development

United StatesHybridFull TimeManager / HeadPosted 1 day ago

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Required skills

Sales Development
inbound
outbound
pipeline creation
revenue growth
discovery calls
qualified opportunities
pipeline generation
conversion rates
SLA adherence

Nice to have

high-volume
lower-complexity account motions
automation
reporting accuracy
workflow efficiency
AI

Role summary

The Manager, Sales Development leads inbound and outbound Sales Development teams, focusing on converting customer interest into qualified pipeline and revenue. Responsibilities include establishing operating rhythms, performance standards, and coaching approaches. The role involves managing SDRs, improving pipeline quality, driving prospecting and lead qualification, and aligning with sales priorities and go-to-market goals. Key duties include managing team performance, optimizing processes, coaching talent, owning Gong strategy, and maintaining pipeline management and CRM accuracy. This role requires 3+ years of B2B sales development or inside sales leadership experience, with a focus on pipeline generation and revenue outcomes.

Every mind is unique. Yet much of the world is still built for what’s considered "normal," leaving too many people behind. At Everway, we change that by creating technology that helps everyone understand and be understood. By understanding and addressing the unique needs of each individual, we're creating a world where differences are recognized and valued.

Our careers fit real life. When you join us, you’re not just taking a job. You’re joining a movement to build a more neuroinclusive world. We’re a global community of over 800 employees spanning North America, UK, Europe, Australia, and New Zealand. A career here is purposeful and fast-moving, with clear expectations, modern tools, and the clarity to focus on what matters most.

Our people are supported and encouraged to show up as they are, with different ways of thinking welcomed and valued. We pride ourselves on our core values that are embedded within our culture. These are to be curious, have courage, and commit fully.

Join us at Everway - together, we can unlock the full potential of every mind.

About the role

The Manager, Sales Development leads Everway’s inbound and outbound Sales Development teams. You’ll establish the operating rhythm, performance standards, and coaching approach that help the team convert customer interest and proactive outreach into qualified pipeline and revenue opportunities.

You’ll manage a team of inbound and outbound SDRs, creating clear ownership, improving pipeline quality, and driving consistent execution across prospecting, lead qualification, and opportunity generation.

You’ll work closely with Growth Marketing, Customer Operations, Revenue Operations, Marketing Operations, and Sales leadership to align Sales Development activities with campaigns, account priorities, and broader go-to-market goals.

Main Responsibilities

In this role, you will:

Lead the inbound and outbound Sales Development teams, establishing clear priorities, ownership, and accountability.

Define how inbound and outbound SDRs work together to support pipeline creation, lead qualification, and revenue growth.

Align SDR execution with sales priorities, account segmentation, buying dynamics, and opportunity goals.

Establish efficient processes for lead engagement, qualification, routing, and handoffs to Sales.

Manage day-to-day SDR performance against discovery calls, qualified opportunities, pipeline generation, conversion rates, and SLA adherence.

Partner with Sales leadership on territory design, account strategy, routing, ownership, and handoffs.

Own Gong strategy across the Sales Development organization, including flow governance, best practices, reporting, and ongoing optimization.

Use performance data to identify blockers, improve processes, and inform coaching and development across the team.

Coach SDRs on outbound prospecting, multi-channel engagement, decision-maker conversations, product knowledge, and effective messaging.

Lead onboarding and ramp for new hires, ensuring readiness across tools, processes, and performance expectations.

Partner with Growth Marketing, Revenue Operations, Marketing Operations, and Sales leadership to align execution with campaigns, account-based strategies, and planning.

Maintain strong pipeline management, CRM accuracy, and forecasting discipline across Sales Development activities.

Essential Criteria

3+ years of experience leading sales development or inside sales processes in a B2B environment

Previous experience with team leadership responsibilities, including coaching, mentoring, or guiding SDRs, BDRs, inside sales teams, or similar revenue-facing teams.

Experience managing inbound, outbound or account-based motions tied to pipeline generation and revenue outcomes.

Experience using performance metrics to guide coaching, prioritisation and team decisions.

Experience working with outbound engagement platforms such as Gong, or equivalent tools.

Ability to coach early-career sales talent and set clear, consistent performance expectations.

Communicates clearly and effectively with Sales, Marketing, Revenue Operations and other cross-functional partners.

Desirable Criteria

Experience managing high-volume, lower-complexity account motions.

Experience improving automation, reporting accuracy or workflow efficiency.

Experience applying AI or automation tools to improve team productivity, outreach quality or performance insight.

A degree or equivalent experience in Business, Marketing, Communications or a related field.

Please submit your application by Friday November 13, 2026.

Please note: applications may close early due to high demand, so early submission is encouraged.

Join our team and enjoy a competitive salary with bonus opportunities, flexible work schedules, and comprehensive health and wellness benefits. We offer flexible time off plans, career growth through development programs, and a collaborative, innovative culture where your ideas matter. Ready to make an impact? Apply today and be part of a company that invests in your success!

We are committed to providing a Drug-Free Workplace for all employees.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

You can view our Recruitment and Selection Policy here.

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