RiseMe
Evolution logo
Evolution Verified
Online Gaming, Gambling, Software, Live Casino

Scheduling Specialist

Philadelphia, PAOnsiteFull TimeEntry-level (exp-based)Posted 4 days agoVisa sponsorship available

Is this role right for you?

Upload your resume and get a skill-by-skill breakdown — see exactly where you match, where you're close, and what to highlight. Not a mystery percentage.

Get a tailored resume highlighting what this role needs.

Required skills

  • scheduling
  • rotations
  • gaming floor employees
  • Operations Manager
  • Senior Team Managers
  • employee scheduling
  • shift rotation
  • break distribution
  • Game Presenters
  • Shufflers

Nice to have

  • scheduling in any field

Role summary

The Scheduling Specialist is responsible for creating and managing accurate employee schedules and rotations for the gaming floor. This role supports the Operations Manager and Senior Team Managers by handling all aspects of operational employee scheduling, including managing absences, updating schedules, and assisting with payroll adjustments. The specialist will also organize shift schedules, allocate employees to teams, and maintain staffing KPIs and operational reports. The position requires proficiency in MS Excel and internal systems like JIRA, with a strong emphasis on organizational skills, attention to detail, time management, and problem-solving under pressure. This is a full-time, onsite role within the Gaming industry, focusing on Live Casino Operations.

Summary

The Scheduling Specialist will be responsible for ensuring accurate and timely posted schedules and rotations for gaming floor employees. This individual will support the Operations Manager and Senior Team Managers with all matters surrounding operational employee scheduling and assist with other projects for the operational leadership team as assigned.

Responsibilities

  • Create shift rotation and ensure break distribution for Game Presenters and Shufflers in accordance to policy
  • Manage Game Presenters and Shufflers absences to include scheduling updates, incident ticketing, and payroll adjustments
  • Organize Game Presenters and Shufflers shift schedules and replacements as necessary based on business needs
  • Allocate Game Presenters and Shufflers to different teams upon request
  • Cooperate with Team Managers, Evolution Academy, Service Managers and other departments
  • Maintain staffing related KPI’s
  • Calculating and assembling Operations related statistics and reports
  • Administering and tracking operations related projects as assigned.
  • High School Diploma required
  • 1-2 years of experience scheduling in any field preferred but not required
  • Intermediate to advanced knowledge of excel functions
  • Organizational skills and high attention to detail
  • Excellent time management
  • Ability to work independently or as part of a team
  • Sense of urgency
  • Analytical mindset and ability to solve problems under pressure
  • Excellent multitasking skills and ability to set clear priorities
  • Customer oriented approach and excellent communication skills
  • Proficiency in MS Excel and knowledge on internal systems (JIRA, TTS, etc.)
  • Flexibility to work different shifts (afternoons as a priority)

This position is an excellent opportunity to join the fast-growing Evolution team. We also offer:

  • Paid Time Off
  • Paid Holidays
  • Employee Referral Program
  • Medical, Dental & Vision Insurance Plans
  • Company Paid Life and AD&D Insurance
  • Commuter Flexible Spending Account (FSA)
  • Nationwide Employee Discount Program
  • Full Training & Growth Opportunities

Evolution Gaming Group AB is a leading international provider of Business-2-Business products and IT-services for Live Dealer online casinos. Across our 12 sites, we have about 6500 people working in the fields of Game Presenters (Online Casino Dealers) & Hosts, Game Development, Software Engineering, IT-support, Facility build and maintenance as well as people & administrative support services. Evolution was founded in 2006, the company is listed on the Swedish stock exchange Nasdaq since 2015.

Our services, which allow licensees’ players on desktop, tablet and smartphone to play Live Casino games at real tables and with real dealers, have won multiple international industry awards, including the ‘Casino Content Supplier of the Year’ at the 2019 EGR North America Awards. 

Ready to apply?
You'll be redirected to Evolution's application page.

Similar roles

See how RiseMe works

Match, tailor, and prep so you send fewer applications and land more interviews.