Product Manager, Forward Deployed
Required skills
- AI
- Search API
- technical requirements
- developer-facing products
- customer journey
- use cases
- proof-of-value demos
- product enablement
Nice to have
- early startup experience
- founding experience
Role summary
Exa is seeking a Forward Deployed Product Manager (FDPM) to join their AI search engine company. The FDPM will spend most of their time engaging with customers to understand their technical requirements and translate them into solutions using Exa's product offerings. Key responsibilities include ensuring customer success, building tailored solutions, delivering proof-of-value demos, acting as a technical advisor, and identifying product roadmap themes based on customer feedback. The role requires a strong technical background, experience with developer-facing products, and the ability to communicate complex AI concepts to diverse audiences. Preferred candidates will have early startup or founding experience.
About Exa
Exa is building a search engine for the AI era. Our Search API currently powers Agents, Fortune 500s, and AI labs. We're a largely SF-based team of ~150 from Harvard, MIT, Meta, Google Research, ex-founders, and dropouts alike.
About this role
Forward Deployed PM candidates are customer obsessed. Majority of your time will be spent in the field talking to customers and connecting their technical requirements to Exa product offerings. FDPMs ensure our customers’ success by building and delivering solutions that meet their needs.
Minimum requirements
2-8+ years of product management experience building technical or developer-facing products
Strong technical background - CS/EE degree, production engineering experience, or equivalent depth earned on the job.
Ability to communicate highly technical concepts to all kinds of audiences including the latest AI developments
Focus on driving outcomes, not just technical milestones
Ability to navigate complex customer/technical scenarios and come up with creative solutions
Preferred: Early startup or founding experience + technical PM experience
Key responsibilities
Customer Journey
Engage directly with customers from fast-moving startups to large enterprises, to identify use cases and convert interest into long-term usage and expansion
Help our sales team define + propose tailored solutions and proof-of-value demos that demonstrate Exa’s value
Help GTM team appropriately price our products in custom engagements
Act as a trusted technical advisor to customers, often interfacing with executive audience members and engineers alike
Product Roadmap
Identify common themes and high leverage feature requests across customers
Drive execution of product enablement
Exa is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, age, veteran status, marital status, pregnancy or related conditions, criminal histories consistent with applicable law, or any other basis protected by applicable law.
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