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Healthcare

Business Account Executive

Los Angeles, CAOnsiteFull TimeEntry-level (exp-based)$78,000–$80,000 /yrPosted 1 month ago

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Required skills

  • Employer services
  • Worker's Compensation
  • solution selling
  • value-based selling
  • Microsoft Teams
  • HIPAA
  • PHI
  • negotiation
  • consultative sales
  • analytical skills

Nice to have

  • clinical setting
  • infectious diseases
  • blood-borne pathogens

Role summary

Exer is seeking a Business Account Executive to identify and sell Employer services, reporting to the Director of Worker’s Compensation. This role involves evaluating customer needs, analyzing prospect organizations to identify key stakeholders, and researching decision-makers to develop tailored value propositions. The Account Executive will create close plans, facilitate customer meetings using technology, secure formal commitments, and coordinate service package setup for smooth implementation. Responsibilities include communicating achievements and pipeline status to leadership, meticulously managing the sales funnel for accurate forecasting, and maintaining an understanding of the competitive landscape. A Bachelor's degree or equivalent experience is required, along with at least one year of sales experience.

The Business Account Executive’s main responsibility is to facilitate customer and prospect meetings in order to identify and sell Exer’s line of Employer services. This position will report to the Director of Worker’s Compensation. 

Responsibilities

• Strategically evaluates and assess customer and prospect needs 

• Analyze organizational charts of prospects and customers to uncover decision makers, influencers, and buying centers to progress the sale

• Thoroughly research decision makers by persona and industry types in order to formulate solution value proposition

• Work with Department Leadership to create close plan to include multi-level engagement of customer through various scheduled meetings along the sales process

• Facilitates all customer meetings using various technology

• Gain formal commitment from customer to utilize Exer’s services

• Coordinate the timely set-up of Exer’s Service Package to ensure smooth implementation for customer

• Communicate weekly achievements and customer pipeline status to Department Leadership

• Meticulously manage a clean, thorough, and up to date sales funnel to forecast customer usage accurately and timely as needed

• Maintain thorough understanding of competitive landscape within territory

Qualifications

• Bachelor’s Degree from an accredited college or university or equivalent experience

• In lieu of an undergraduate degree, the ratio is 1:1 meaning one year of college is equal to one year of directly related work experience in sales and vice versa

Job-Related Experience

• Customarily has at least 1 or more years of sales experience

Job-Related Skills/Competencies

• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism

• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies

• Experience with solution and value-based selling

• Demonstrated use of Microsoft Teams and/or other customer interacting technology

• Proven successful service sales experience

• Proficiency in all Microsoft Office applications 

• Strong negotiation and consultative sales skills

• Excellent analytical and problem-solving skills

• High ability to manage time effectively

Working Conditions 

• Center-Based Role, requires working in a clinical setting. The noise level is moderate and there is a potential for exposure to infectious diseases and blood-borne pathogens. 

• Must maintain a clean and professional appearance at all times

• The ability to stand and sit for hours at a time

• This job requires access to confidential and sensitive information, requiring ongoing discretion and secure information management 

• Must be able to hear and speak effectively in English

• Ability to Travel 20%

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