Patient Accounting Specialist
Required skills
- medical billing
- CPT codes
- ICD-9 codes
- customer service
- detail-oriented
- deadline management
- multitasking
- revenue cycle
- patient billing
- accounts receivable
Nice to have
- NextGen
Role summary
EANM is seeking a full-time Patient Accounting Specialist to support revenue cycle and patient billing operations. This role involves responding to patient billing inquiries, processing adjustments and refunds, managing accounts receivable, and communicating with insurance carriers. The specialist will also handle contact lens orders, including prescription verification and vendor coordination. The ideal candidate has a minimum of 3 years of medical billing experience, knowledge of CPT and ICD-9 codes, strong customer service skills, and the ability to multitask in a fast-paced environment. Experience with NextGen is a plus. This position offers on-the-job training, career advancement, and hybrid schedule opportunities within the largest Ophthalmology & Optometry practice in the Southwest.
Join EANM as a fulltime, Patient Accounting Specialist, responsible for supporting our revenue cycle and patient billing operations while also assisting with contact lens and other order processing. If you have a passion for solving billing challenges, delivering great service, and contributing to quality patient care behind the scenes, this role is for you!
Why Choose Us?
- Paid on-the-job training & career advancement opportunities
- Hybrid schedule opportunities
- Largest Ophthalmology & Optometry practice in the Southwest
What You'll Do:
- Respond to and resolve patient billing inquiries via phone, portal, or mail with professionalism and accuracy
- Process adjustments, corrections, refunds, and manage outstanding patient balances
- Handle accounts receivable, including payment posting, denials, and insurance follow-up
- Communicate with insurance carriers to ensure timely and accurate claim reimbursement
- Ensure compliance with billing regulations, coding standards, and internal documentation procedures
- Manage contact lens orders, including prescription verification, vendor coordination, billing, and inventory tracking
What We’re Looking For:
- Minimum 3 years of medical billing experience
- Knowledge of CPT and ICD9 codes
- Strong customer service, communication, and organizational skills
- Ability to manage details, deadlines, and multitask in a fast-paced environment
- Prior experience with NextGen is a plus
Benefits We Offer:
- PTO & 8 paid holidays (including the day after Thanksgiving & Christmas Eve!)
- Medical, Dental & Generous Vision Benefits
- 401(k)
- Education Assistance
- Company-paid Life, AD&D, & more!
** Benefit eligibility varies based on full-time or part-time status. The benefits listed above apply to employees with .75 FTE status or higher; additional details will be provided upon hire.
Ready to start a rewarding career? Apply today! Learn more at www.eyenm.com.
Req. #2922-1, 2922-2, 2922-3
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