Research Assistant / Ophthalmic Technician

Research Assistant / Ophthalmic Technician (1.0 FTE)

Reports to: Director of Clinical Research

Position Summary

Join our team in a dynamic and patient-focused role supporting both clinical care and cutting-edge research. As a Research Assistant / Ophthalmic Technician, you will play a vital role in enhancing the patient experience by assisting with examinations, conducting preliminary testing, and supporting research study participants in accordance with physician direction and study protocols.

Principal Duties and Responsibilities

• Conduct standardized visual acuity testing for research participants in alignment with study-specific protocols
• Escort patients to and from exam areas, including assisting with mobility needs such as walking or wheelchair transport
• Accurately perform and document required testing, patient health histories, and medication information
• Provide patients with clear and helpful information regarding their eye care
• Collaborate and communicate effectively with physicians to support patient satisfaction
• Perform other duties as assigned

Work Relationship and Scope

In this role, you will work closely with physicians, patients, research participants, and other medical staff, contributing to a collaborative and supportive clinical environment.

Knowledge, Skills, and Abilities

• High School Graduate
• Knowledge of proper, safe, and efficient use of medical and office equipment
• Ability to build and maintain positive working relationships with physicians and staff
• Ability to thrive in a fast-paced medical environment while maintaining HIPAA compliance
• Strong computer proficiency and typing skills
• Understanding of medical terminology and basic anatomy of the eye
• Ability to demonstrate a positive attitude and work independently
• Previous experience in a medical office is desirable
• Willingness to travel to other satellite locations as needed

Work Conditions

This position is part of the Research and Retina teams located at 800 N. First Street, Wausau, WI. Work hours are based on clinic needs. The role requires the ability to sit or stand for extended periods and may involve occasional lifting (up to 30 pounds), as well as bending, stooping, pushing, pulling, and climbing stairs.

Acknowledgement

This job description outlines the general nature and level of work performed in this position. It is not intended to be an exhaustive list of all duties and responsibilities. Additional tasks may be assigned as needed by Management. Requirements may change over time. Reasonable accommodations will be made for individuals with disabilities.