Surgical Coordinator / Financial Counselor - Multi-Site

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

Company: Cincinnati Eye InstituteJob Title: Surgical Coordinator Department: OphthalmologyReports To: Clinic ManagerLocation: Blue Ash, OH Travel to other offices around Cincinnati, OH will be expected.

SUMMARY

Deliver excellent patient-centered care by ensuring the financial and surgical communication process is complete for patients having surgical procedures.

ESSENTIAL DUTIES AND RESPONSIBILITIES

This position will require flexibility and a broad knowledge base, with ability to perform any of the below tasks.

Schedule surgery, perform pre-surgery patient education regarding preparation for surgery and communicate with all associated facilities.

Schedule and coordinate pre-op appointments with the patient and/or the patient’s care giver.

Check every patient chart for insurance benefits, prepare a cost summary and counsel patients regarding finances.

Counsel patients for Physician Fee and Eye Surgery Center.

Follow up on and collect surgery payments.

Other duties as assigned.

QUALIFICATIONS

Desire to gain industry knowledge and training

Demonstrates initiative in accomplishing practice goals

Ability to grow, adapt, and accept change

Consistently creating a positive work environment by being team-oriented and patient-focused

Ability to interact with all levels of employees in a courteous, professional manner at all times

Reliable transportation that would allow employee to go to multiple work locations with minimal notice

Commitment to work over 40 hours to meet the needs of the business

Ability to work weekends when applicable

EDUCATION AND/OR EXPERIENCE

High School diploma or GED equivalent is required

Experience in financial counseling is preferred

Experience working with insurance is preferred

LICENSES AND CREDENTIALS

Minimum Required: None

SYSTEMS AND TECHNOLOGY

Proficient in Microsoft Excel, Word, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.

If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.