Healthcare

Clinic Supervisor (Ophthalmology)

Kalamazoo, MIOnsiteFull TimePosted 2 months agoVisa sponsorship available

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Required skills

Clinic Supervisor
Ophthalmology
Kalamazoo
Management Experience
HIPAA
Microsoft Excel
Microsoft Word
Microsoft PowerPoint
Microsoft Outlook

Nice to have

Role summary

Grand Rapids Ophthalmology is seeking a highly engaged Clinic Supervisor for their Ophthalmology department in Kalamazoo, MI. This leadership role focuses on developing a patient-focused, goal-oriented team by executing day-to-day operations, including employee scheduling, reporting, inventory, and training. The supervisor will provide guidance on optical equipment, medical chart handling, insurance, billing, and software, while also compiling operational reports to drive team performance. Key responsibilities include enhancing processes for efficiency and profitability, collaborating with management on employee relations and recruitment, and actively training staff to deliver a world-class patient experience. The role requires strong leadership, business acumen, and a commitment to maintaining HIPAA compliance.

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

Company: Grand Rapids OphthalmologyJob Title: Clinic SupervisorDepartment: OphthalmologyLocation: Kalamazoo, MI

Perks:

Full Benefits Package - Medical, Vision, Dental and Life Insurance

401k + Employer Matching

Paid Time Off (PTO) and Paid Holidays

Paid Maternity Leave

Competitive Base Pay

Employee Discounts

Hours:

Full Time

Our clinic is open Monday-Friday 7:30am-5:00pm

You may need to work a little earlier and/or later as needed

SUMMARY

A Clinic Supervisor is a highly engaged leader that possess a high level of acuity in business acumen and is focused on developing a patient-focused team that is goal oriented.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Execute day-to-day operations of the office by ensuring the following is completed:

Employee scheduling, weekly meetings, report generation, inventory assessment, supply ordering, employee training and other duties as assigned or needed within the office

Provide guidance on optical equipment usage, proper medical chart handling, insurance, and billing, frame and contact lens selection, policies and procedures, and computer software

Compile operational reports to gain a strong insight into the business and how to direct the team on what needs to be done to fix focus areas

Lead the office by guiding them to success through focused support and coaching

Enhance processes and workflow by taking initiative to build action plans to increase the efficiency and profitability of the office

Collaborate with Clinic Manager and HR on employee relations and recruitment needs

Collaborate with other Clinic Supervisors and Managers to develop creative approaches to areas of improvement

Actively engage in constructive conversations with employees to help address improvement areas and formulate follow-up actions

Actively train employees on how to provide a world-class patient experience

Act as the liaison between employees and the Clinic Manager and Corporate

Motivate employees by remaining positive and communicating any changes or news in a supportive and constructive way

Ensure the office and employees are always compliant with HIPAA

Other duties as assigned

QUALIFICATIONS

Ability to interact with all levels of employees in a courteous, professional manner at all times

Exhibit fair and compassionate leadership

Desire to gain industry knowledge and training

Demonstrates initiative in accomplishing practice goals

Consistently creating a positive work environment by being team-oriented and patient-focused

Reliable transportation that would allow employee to go to multiple work locations with minimal notice when applicable

Commitment to work over 40 hours to meet the needs of the business

Ability to work weekends when applicable

EDUCATION AND/OR EXPERIENCE

Minimum Required: High school diploma or GED equivalent

Minimum Required: Two years of management experience in Ophthalmology or related industry

LICENSES AND CREDENTIALS

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification preferred

SYSTEMS AND TECHNOLOGY

Proficient in Microsoft Excel, Word, PowerPoint, Outlook

PHYSICAL REQUIREMENTS

This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.

If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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Clinic Supervisor (Ophthalmology)

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