Healthcare

Ophthalmic Technician

Muskegon, MIOnsiteFull TimeEntry-level (exp-based)Posted 2 months agoVisa sponsorship available

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Required skills

Ophthalmic Technician
EMR
HIPAA
dilation
refraction
pressures
visual fields
OCT
GDX
IOL master

Nice to have

Role summary

Shoreline Vision is seeking an Ophthalmic Technician to assist ophthalmologists in providing excellent patient care. This role involves performing initial diagnostic tests using specialized equipment, preparing patients for exams, and accurately documenting medical information in the Electronic Medical Record (EMR). Key responsibilities include patient interviews, recording medical history, checking eye conditions, and performing various diagnostic tests such as visual fields, OCT, and topography. The technician will also prepare patients for treatments, measure vital signs, and maintain cleanliness and stock levels in exam rooms. Proficiency in Microsoft Office and EMR systems is required.

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit www.eyecare-partners.com.

Company: Shoreline VisionJob Title: Ophthalmic TechnicianLocation: Muskegon, MITravel: May travel to other offices in the Muskegon area - the farthest location is Freemont - 35-45 minutes away

Perks:

Full Benefits Package - medical, vision, dental and life insurance

401k + employer matching

Paid Time Off (PTO) and paid holidays

Paid Maternity Leave

Eyecare certification reimbursements

Competitive base pay

Employee discounts

Hours:

Full Time

Our offices are open from Monday-Friday 7:45am-7pm and Saturday 7:45am-1pm (typically 2 Saturdays per month)

You will not work all of these hours, but must have open availability to work any shift within these hours

You may need to work a little earlier/later as needed.

SUMMARY

An Ophthalmic Technician is a valuable asset to an Ophthalmologist as they assist in providing excellent patient care to the patients during their visit. This employee is able to handle a wide range of duties while using equipment to perform the initial testing needed to prepare a patient for an exam with an Ophthalmologist.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Provide exceptional customer service during every patient encounter (in person or via phone)

Display a professional attitude, greet patients promptly with a smile, and thank them when they leave

Anticipate Physician needs to facilitate the flow of the clinic

Practice urgency at all times with patient’s time, as well as doctor’s time and schedule

Comply with all company policies and procedures, including HIPAA

Verify patient’s information by interviewing patient

Record patient’s medical history and current medications and confirm purpose of visit

Record all data in the patient's Electronic Medical Record (EMR)

Check condition of patient's eyes by observing pupils, muscles, visual acuity, and extraocular movements

Required skills include: dilation, refraction, pressures, and performing a variety of diagnostic tests including visual fields, OCT, GDX, IOL master, auto refractor and topography

Demonstrates working knowledge of eye anatomy, diseases, symptoms and ocular medications

Accurately and thoroughly document medical visits and procedures as they are being performed by the Physician

Prepare patients for treatments and minor procedures; measure and record vital signs (blood pressure, pulse, and respiration rate) as required

Open and close exam rooms as needed

Keep examination, treatment, laser and any other assigned rooms cleaned and stocked with supplies, and keep drug count up to date.

General office duties and cleaning to be assigned by manager

QUALIFICATIONS

Provides excellent patient care and is energetic and empathetic with patients

Must comply with HIPAA confidentiality standards when communicating patient information

Communication skills and the ability to coordinate and cooperate with all levels of employees in a courteous, professional manner at all times

Organizational skills with focus on tracking patient care and improving patient flow

Desire to gain industry knowledge and training

Demonstrates initiative in accomplishing practice goals

Ability to grow, adapt, and accept change

Consistently creates a positive work environment by being team-oriented and patient-focused

Commitment to work over 40 hours to meet the needs of the business

Ability to work weekends when applicable

Reliable transportation that would allow employee to go to multiple work locations with minimal notice

EDUCATION AND/OR EXPERIENCE

Minimum Required: High school diploma or general education degree (GED) required

Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience

LICENSES AND CREDENTIALS

Current Certified Ophthalmic Assistant (COA) or Certified Ophthalmic Technician (COT) certification is preferred, but not required

SYSTEMS AND TECHNOLOGY

Proficient in Microsoft Excel, Word, PowerPoint, Outlook

Experience using Electronic Medical Records (EMR) systems

Computer proficiency and ability to quickly learn new applications

PHYSICAL REQUIREMENTS

This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus—is required 100% of the time. Occasional driving or climbing may also be necessary.

If you need assistance with this application, please contact (636) 227-2600. Please do not contact the office directly – only resumes submitted through this website will be considered.

EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

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Ophthalmic Technician

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