Staff Product Manager, Incentives
Required skills
- product management
- incentives
- benefits
- loyalty programs
- membership programs
- seasonal sales
- spend challenges
- unit economics
- P&L
- roadmap
Nice to have
- two-sided dynamics
- competing customer objectives
Role summary
Faire is seeking a Staff Product Manager to lead strategy for their incentives programs, including membership, seasonal sales, and spend challenges. This role requires 7+ years of product management experience, with a focus on incentives, benefits, or loyalty programs. The ideal candidate will have strong business acumen, fluency in unit economics, and the ability to drive strategy and execution in a cross-functional environment. Experience in B2B marketplaces is a plus. The role offers high executive visibility and the opportunity to quickly ship and learn.
About Faire
Faire is a technology wholesale platform built on the belief that the future is local. Independent retailers around the globe collectively represent a multi-hundred-billion-dollar wholesale market that has historically been fragmented and offline. At Faire, we're using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so businesses can grow and local communities can thrive.
We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.
About this role
Faire offers retailers and brands a range of benefits and incentives, including our Insider membership program, seasonal sales, and spend challenges, that drive preference for Faire. These programs work: they shift customer behavior, deepen relationships between retailers and brands, and help small businesses lower their operating costs. For independent retailers, the savings from Insider and promotions can be the difference maker, and in this role you’ll be directly responsible for helping more of them save on their costs.
We’re looking for a Product Manager to set the strategy for our incentives programs and identify the highest-impact opportunities to drive efficiency and value from them. You’ll be both strategic and deeply attuned to how customers respond to incentives, and fluent enough in business mechanics to manage cost efficiencies in the programs you own. If you’ve worked on a membership or loyalty program at a marketplace or consumer platform, this is a chance to apply that experience to a business where small, independent retailers are the customer. You’ll work on some of the biggest bets and business-critical drivers at Faire, with high executive visibility and the chance to ship, test, and learn quickly.
What you’ll do
Qualifications
Salary Range
San Francisco, CA/New York City, NY: The pay range for this role is $220,000 - $302,500 per year.
This role will also be eligible for equity and benefits. Actual base pay will be determined based on permissible factors, including transferable skills, work experience, market demand, and primary work location. The base pay range provided is subject to change and may be modified in the future.
Hybrid Faire employees currently go into the office 3 days per week on Tuesdays, Thursdays, and a third flex day of their choosing (Monday, Wednesday, or Friday). Additionally, hybrid in-office roles will have the flexibility to work remotely up to 4 weeks per year. Specific Workplace and Information Technology positions may require onsite attendance 5 days per week as will be indicated in the job posting.
Why you’ll love working at Faire
Faire was founded in 2017 by a team of early product and engineering leads from Square. We’re backed by some of the top investors in retail and tech including: Y Combinator, Lightspeed Venture Partners, Forerunner Ventures, Khosla Ventures, Sequoia Capital, Founders Fund, and DST Global. We have headquarters in San Francisco and Kitchener-Waterloo, and a global employee presence across offices in Toronto, London, and New York. To learn more about Faire and our customers, you can read more on our blog.
Faire provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, gender identity or gender expression.
Faire is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. Accommodations are available throughout the recruitment process and applicants with a disability may request to be accommodated throughout the recruitment process. We will work with all applicants to accommodate their individual accessibility needs. To request reasonable accommodation, please fill out our Accommodation Request Form (https://bit.ly/faire-form)
Privacy
For information about the type of personal data Faire collects from applicants, as well as your choices regarding the data collected about you, please visit Faire’s Privacy Notice (https://www.faire.com/privacy)
Sample Faire interview questions
- 1
Construct a credit-based purchase model for Faire.
system designmedium - 2
Imagine you are a PM for a local government; how would you design an app to coordinate neighborhood wellness checks during a blackout?
product sensemedium - 3
Design a Trust & Safety layer for Craigslist to eliminate scams without losing its minimalist appeal.
product sensemedium - 4
Imagine you are a PM at a hardware company; how would you design the OS for a child's first play phone?
product sensemedium - 5
How would you educate users on what a carbon footprint score actually means?
product sensemedium
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