Security & Surveillance Shift Manager
Required skills
- Security Operations
- Surveillance
- Team Performance Management
- Decision Making
- Conflict Resolution
- Legislation
- Regulatory Requirements
- Monitoring Room Operator Licence
- 24/7 Roster
Nice to have
- Regulated Environment
- Compliance-driven Environment
Role summary
Seeking an experienced security professional for a Security & Surveillance Shift Manager role. This position involves day-to-day management of security and surveillance operations, leadership of a team, and ensuring a safe environment. Requires a minimum of 5 years in security operations, demonstrated leadership, knowledge of relevant legislation, and experience or ability to obtain a Monitoring Room Operator Licence. Must be able to work a 24/7 rotating roster.
We are seeking Expressions of Interest from experienced security professionals who are ready to take the next step in their career and develop their leadership capability as a Security & Surveillance Shift Manager (SSSM).
Reporting to the Security Operations Manager, this role will be responsible for the effective day-to-day management of security and surveillance operations, providing leadership, guidance and support to the team while maintaining a safe, secure and welcoming environment for our guests and employees.
To be successful in this role, you will bring:
- Minimum of 5 years’ experience in security operations, ideally within a regulated and compliance-driven environment.
- Demonstrated leadership capability, including managing team performance, sound decision-making, problem-solving and conflict resolution.
- Strong interpersonal, verbal and written communication skills with a commitment to positive guest experiences.
- Sound knowledge of legislation and regulatory requirements relevant to security operations.
- Experience as a Surveillance Operator, or the ability to successfully attain a Monitoring Room Operator Licence and undertake training.
- Reliability and flexibility to work across a 24/7 rotating roster.
Please submit your application via Federal Front Door by 1st October 2026.
My Work Life – Federal Group Job Opportunities – Internal Only Opportunities.
For further information about this opportunity, please contact Omar Al-Zubi at omar.al-zubi@wrestpoint.com.au.
