FedEx logo
FedEx Verified
Logistics, Freight & Package Transportation, E-commerce, Supply Chain Management

Customs Trade Coordinator - S3

Indianapolis, INHybridFull TimeEntry-level (exp-based)$22–$22 /hrPosted 1 month agoVisa sponsorship available

Is this role right for you?

Upload your resume and get a skill-by-skill breakdown — see exactly where you match, where you're close, and what to highlight. Not a mystery percentage.

Get a tailored resume highlighting what this role needs.

Required skills

  • US Customs
  • Government Agencies
  • importers
  • classification
  • data entry
  • import related documentation
  • PGA
  • record keeping requirements
  • international importing
  • exporting regulations

Nice to have

  • computer skills
  • 10-Key
  • Excel
  • SharePoint
  • PowerPoint
  • MS Teams

Role summary

FedEx Logistics is seeking a Customs Trade Coordinator to manage documentation for US Customs and other government agencies for goods entering the US. This role involves data entry, processing import documentation, maintaining shipment records, and ensuring compliance with international regulations. The position requires strong communication, organizational, and problem-solving skills, with a minimum of 6 months of work experience preferred. Proficiency in MS Office and the ability to work independently with high volume, time-sensitive tasks are essential. This is a hybrid role with paid training provided.

Responsible for coordination of the documentation required by US Customs/Government Agencies for entry of goods into the US on behalf of importers

Provide impeccable customer service

Obtain correct classification of goods for customs release from database, SOP's, tariff book, internet or customs.

Data entry and processing of various import related documentation for submission to US Customs and may handle all PGA's (participating Government Agencies)

Maintain and keep current all shipment documentation in compliance with all record keeping requirements.

Adhere to all international importing and exporting regulations.

Work closely with other internal staff, departments, other FedEx operations, and customers to deliver high level of service to customers.

Process agency brokerage shipments.

May handle remote filings

Ensure all government and organizational policies are followed.

Performs other duties as assigned.

Paid Training Provided.


HS Diploma or GED required. No industry experience required. Minimum of 6 months work experience preferred.

Data entry/keyboard experience required. Working knowledge of MS Office and email applications such as Outlook using multiple screens and windows.

Excellent communication skills, verbal and written. Organizational Skills. Inter-personal skills. Problem solving skills.

Handle high volume of work. Handle time sensitive work. Ability to work independently with minimum supervision.

Ability to use multiple systems and reference material. Interact with customers, carriers, brokers, government agencies, internal staff, management of all levels, internal departments.


Preferred Qualifications: Strong attention to detail, work ethic and computer skills, data entry, 10-Key, MS office Suite -Word, Excel, Outlook, SharePoint, PowerPoint, and MS Teams. You must be within 50 miles of the listed location to be considered. This is role variable remote, with some work from home opportunity and some in the office work, dependent on company policy.

Pay Transparency:

Pay: $21.85 to $22.43

Additional Details: Shift: 9pm to 5:30am Monday- Friday Eastern time. Mandatory overtime may be required during periods of high volume. In addition, working on company-recognized holidays may be necessary.


For details on our comprehensive benefits, click here.

FedEx Logistics provides freight forwarding, as well as import and export services that allow companies to reach markets throughout the world. They help customers of all sizes solve the intricacies of shipping goods globally by providing comprehensive international ocean and air freight forwarding, surface transportation and distribution, customs brokerage, trade and customs advisory services, and advanced e-commerce and trade facilitation solutions. We’re glad you stopped by and hope your job search experience with FedEx Logistics, Inc. will be rewarding. We look forward to hearing from you!

FedEx Logistics is an Equal Opportunity Employer including, Vets/Disability.

FedEx Logistics will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the FAIR Chance Initiative for Hiring Ordinance (FCIHOO) for the City of Los Angeles (LAMC 189.00)

FedEx Logistics will not rely on the wage history of a prospective employee from any current or former employer when determining the wages for such individual at any stage in the employment process, including in the negotiation or drafting of any employment contract in accordance with Philadelphia Ordinance No. 160840.

Ready to apply?
You'll be redirected to FedEx's application page.

Similar roles

See how RiseMe works

Match, tailor, and prep so you send fewer applications and land more interviews.