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Construction Tech, SaaS, Enterprise Software

Mid-Market Account Manager

RemoteRemoteFull Time$85,000–$91,000 /yrPosted 29 days agoVisa sponsorship available

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Required skills

  • quota-carrying
  • consistently exceeding targets
  • contract renewals
  • retention
  • revenue growth
  • managed book of business
  • Business Reviews
  • strategic clients
  • complex customer needs
  • Construction Success Team

Nice to have

  • outside sales experience
  • Cold-calling experience
  • B2B transactional experience
  • SaaS environment experience
  • Construction/real estate experience

Role summary

Fieldwire by Hilti is seeking a Mid-Market Account Manager to manage and grow relationships with their largest and most strategic clients. This consultative role focuses on client delight, owning both retention and revenue growth through contract renewals, negotiations, and business reviews. The ideal candidate is a strategic operator with 2+ years of quota-carrying inside sales experience, strong project management skills, and a metrics-driven mindset. Experience in SaaS, construction, or real estate is a plus. This is a fully remote position within the United States.

Hilti Fieldwire, Inc.'s affiliate is hiring. This position is an opportunity to join the Hilti, Inc. team. The candidate selected for this position will be a Hilti, Inc. team member. If interested, please complete our application.

Who we’re looking for

Our customers are the heart of our business. Fieldwire’s Account Management Team is responsible for managing our largest and most strategic relationships. The Account Management Team is a highly consultative group that lives the mantra of “client delight.” Account Managers own both the retention and growth of these accounts, providing consistent white-glove service accentuating Fieldwire’s value proposition of being the world’s most trusted field management solution for construction teams on projects of any scale. We’re looking for a well-rounded strategic operator who can both build strong relationships with Fieldwire’s customers and manage projects with the Construction Success Team to engage with customers at scale.

What you’ll be doing

The primary responsibilities for our next Account Manager will be to:

  • Manage all contract renewals and lead negotiations with our customers
  • Retain and increase revenue with a managed book of business
  • Perform Business Reviews with strategic clients
  • Solve complex customer needs by working with our Construction Success Team
  • Expand the book of business by asking for referrals and uncovering new business opportunities
  • We’re looking for you to have the following skills and experiences:

  • 2+ years of inside sales experience (quota-carrying and consistently exceeding targets)
  • 1+ year of outside sales experience (a plus)
  • Experience managing projects with input from cross-functional teams
  • A knack for working well with a wide range of people (external and internal); a natural relationship builder
  • Ability to work in a fast-paced startup environment
  • Metrics driven mindset
  • Strong presentation skills with the ability to communicate technical product aspects to non-tech savvy and tech savvy customers
  • Superior written and verbal skills
  • Highly organized and methodical; process-oriented
  • And if you have the following, we REALLY want you to apply today!

  • Cold-calling experience
  • B2B transactional experience
  • SaaS environment experience
  • Construction/real estate experience
  • Experience with Salesforce.com
  • Compensation:

    The estimated pay ranges for this role are as follows: $85,000 - $91,000

    The salary range represents the low and high end of the salary range for this job in the US. Minimums and maximums may vary based on location. The actual salary offer will carefully consider a wide range of factors such as your skills, qualifications and experience. In addition to the salary you may be eligible for a compensation variable bonus which can range up to $39,000.

    Why Fieldwire?

    The field-first construction platform for less busywork and more building. Trusted on 4M+ projects worldwide, Fieldwire by Hilti gives crews reliable access to plans, tasks, and updates on one simple platform. It unites the field and office around a single, transparent source of truth, keeping teams aligned from start to finish. Designed for easy adoption, crews gain real-time visibility into progress, clear ownership of work, and the context to make confident decisions. As part of the Hilti Group, Fieldwire combines deep construction expertise with modern digital innovation to deliver better outcomes on every job. Learn more at Fieldwire.com.

    Where is the job located?

    This role is fully remote within the United States. Our headquarters are based in beautiful San Francisco and our office is centrally located right off of Embarcadero Bart station.

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    Fieldwire is proud to be an Equal Opportunity Employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status or any other characteristic protected by law.

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