Banking, Financial Services

Banking Consultant (Kapiolani)

Honolulu, HIOnsiteFull Time$20–$24 /hrPosted 2 months agoVisa sponsorship available

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Required skills

Associate's degree
High school diploma
sales and service environment
retail banking
branch banking
financial services industry
banking products
financial products
finance concepts
credit concepts

Nice to have

sales incentives

Role summary

First Hawaiian Bank is seeking a customer-focused Banking Consultant for their Kapiolani Branch. This role involves delivering exceptional in-branch customer service, identifying customer needs, demonstrating digital banking options, handling transactions, and advising on financial products and services. The consultant will also identify referral opportunities to subject matter experts. The position requires a collaborative and goal-oriented individual with strong communication and digital savviness.

First Hawaiian Bank is currently seeking a collaborative, customer-focused, goals-oriented Banking Consultant to join our Kapiolani Branch. In this role, you will be responsible for delivering an exceptional in-branch customer service experience by proactively engaging with customers to identify needs, demonstrating our digital banking options, fulfilling customers’ day-to-day transactional needs, as well as advising customers on the full range of financial products and services available to suit their financial needs. You will also identify referral opportunities to a subject matter expert or appropriate relationship banker.

Work Schedule:

Monday - Friday 8:00AM - 4:30PM; Rotational Saturday's 8:30AM - 1:30PM (hours may vary)

Compensation:

The salary range is $19.50 - $23.50/hr, commensurate with experience; plus sales incentives.

Responsibilities

In this role, you will be responsible for delivering an exceptional in-branch customer service experience by proactively engaging with customers to identify needs, demonstrating our digital banking options, fulfilling customers’ day-to-day transactional needs, as well as advising customers on the full range of financial products and services available to suit their financial needs. You will also identify referral opportunities to a subject matter expert or appropriate relationship banker.

Qualifications

The ideal candidate will have:

Associate’s degree in a business-related field or equivalent work experience; or
High school diploma or equivalent and 2 years’ experience in a sales and service environment required
Retail / branch banking experience in operations and sales or similar experience within the financial services industry
Extensive knowledge of banking/financial products and services, and ability to comprehend and grasp finance and credit concepts
Must project a welcoming presence when interacting with customers
Strong verbal, written, and interpersonal communication skills
Must be digitally savvy, confident and well-versed on the use of digital banking technology to fulfill routine day-to-day needs
Detail oriented with excellent follow-through
Agile and resourceful as it relates to working in a fast-paced changing environment
Upbeat and positive, growth mindset, and quick learner
Strategic thinker with the ability to work both independently and as part of a larger team

Ready to apply?

You'll be redirected to First Hawaiian Bank's application page.