Learning Systems Integration and eLearning Specialist
Required skills
- LMS
- Docebo
- Cornerstone
- Workday Learning
- Workato
- Dell Boomi
- MuleSoft
- Power Automate
- Logic Apps
- Zapier
Nice to have
- Project management
- Change management
- healthcare policies
Role summary
This role supports organizational and individual performance improvement by designing and implementing training and learning solutions. The specialist will configure and manage a Learning Management System (LMS), focusing on customization, reporting, and integration with other tools. Responsibilities include providing technical support, managing user access, system updates, and collaborating with subject matter experts to create engaging e-learning content. The position requires a strong understanding of LMS administration, systems integration, data analysis (including SQL and Power BI), and business analysis skills, with a minimum of three years of related experience in a healthcare or LMS-related web environment.
This position assists the organization and individuals to improve performance by designing training and learning solutions.
Responsibilities
Configuring the LMS to meet the institution's specific needs. This includes:
- Customizing user interfaces, course structures, and user roles.
- Generating and analyzing reports to track learner progress, engagement, and course effectiveness. These insights help fine-tune educational content and strategies.
- Ensuring seamless integration with other tools and platforms, such as content authoring software, video conferencing tools, and external databases.
- Providing technical support to users, including learners and instructors, to troubleshoot issues and ensure smooth navigation within the LMS.
- Managing user roles and permissions within the LMS to maintain a secure and organized learning environment.
- Regularly updating the system, applying patches, and implementing security measures to safeguard data and ensure uninterrupted access.
- Collaborating with subject matter experts and instructional designers to create engaging and effective e-learning courses.
Qualifications
Education and formal training:
Bachelor’s degree in education, Instructional Technology, Healthcare or related field
Work Experience
Minimum three years of related work experience in a healthcare environment or LMS-related web environment.
A working knowledge of the following:
- Strong understanding of LMS – Docebo preferred (Cornerstone, Workday Learning, etc. transferable knowledge)
- Integration Platform Experience: Workato, Dell Boomi, MuleSoft, Power Automate, Logic Apps, Zapier (less complex environments)
- Data Skills including:
- Advanced Excel,
SQL basics, - CSV manipulation
- Power BIAdditional skills: REST APIs, JSON, Postman, Basic scripting
- Preferred experience: Project management, Change management
- Systems integration knowledge:
- HRIS-to-Docebo integrations
- User provisioning/deprovisioning
- Data synchronization processes
- CSV imports and exports
- APIs and webhooks
- Audit and compliance requirements
- Business Analysis Skills
- Meet with departments to gather requirements
- Translate business needs into technical workflows
- Assess downstream impacts of changes
- Document requirements
- Perform user acceptance testing
- Identify process improvement opportunities
Additional Skills
- Excellent verbal, written, problem solving, interpersonal and organizational skills.
- Ability to provide positive and professional customer service; thorough understanding of healthcare policies and procedures.
- Ability to work with minimal supervision.
- Analytical ability required to perform systems analysis, evaluate user requests, recommend, and implement accurate, efficient, and economical solutions.
- Develop and execute detailed project plans/schedules for systems implementation/special projects.
- Experience with the assessment, design, development, and implementation of digital learning and development solutions.
