Floor Interior Services Verified
Construction, Flooring, Interior Design
Director of Operations
Dothan, ALOnsiteFull TimeDirector$55,000–$65,000 /yrPosted 1 month ago
Required skills
- accountability
- performance
- efficiency
- metrics
- forecasting
- decision making
- corrective action plans
- customer communication
- installer support
- schedule integrity
Nice to have
- construction
- installation environments
Role summary
FIS is seeking a Director of Operations to lead a large team and oversee complex operational challenges. This role is critical in bridging planning and execution, setting expectations, and driving business forward. The Director will manage General Managers and field teams, monitor key operational areas, and implement solutions to improve efficiency and performance. Responsibilities include taking ownership of operations, resolving challenges, establishing structure, and aligning operations with revenue goals. The ideal candidate has 5+ years of operations or management experience, preferably in construction or installation environments, with strong decision-making skills and a proven ability to lead in fast-paced settings.
Benefits:
As FIS Director of Operations you will be responsible for leading a large team, solving complex operational challenges, and ensuring projects are executed efficiently and at a high standard. You’ll serve as the critical link between planning and execution—setting expectations, holding teams accountable, and making decisions that move the business forward.
You’re expected to lead from the front, not wait for direction.
Core Responsibilities
What You’ll Do
This role is best suited for someone who:
- Free uniforms
- Paid time off
- Training & development
- Vision insurance
- Company car
- Dental insurance
As FIS Director of Operations you will be responsible for leading a large team, solving complex operational challenges, and ensuring projects are executed efficiently and at a high standard. You’ll serve as the critical link between planning and execution—setting expectations, holding teams accountable, and making decisions that move the business forward.
You’re expected to lead from the front, not wait for direction.
Core Responsibilities
- Lead all General Managers and operational team members in the field
- Monitor workroom readiness, staffing, schedule integrity, customer communication, and installer support
- Drive accountability through scorecards, inspections, reports, and direct field follow-through
- Identify operational breakdowns early and create corrective action plans
What You’ll Do
- Take full ownership of operations and team performance
- Lead, manage, and hold accountable a high-volume installation team
- Identify inefficiencies and implement immediate and long-term solutions
- Develop and execute action plans across multiple departments
- Resolve complex customer and operational challenges with confidence
- Establish structure, improve workflows, and drive consistency
- Monitor performance metrics and align operations with revenue goals
- Foster a culture of accountability, urgency, and teamwork
- 5+ years of operations or management experience (construction or installation environments strongly preferred)
- Proven ability to step into leadership roles and produce results quickly
- Strong decision-making skills and the confidence to act without constant oversight
- Experience managing teams in fast-paced, high-volume environments
- Solid understanding of performance metrics, forecasting, and operational efficiency
- Bachelor’s degree or equivalent experience
- Valid driver’s license and reliable transportation
- Availability for rotating Saturday mornings
- Ability to pass a background check
Forklift certification is a plus—we’ll provide training if needed.
- Company vehicle and company-issued phone
- Health, dental, and vision insurance
- 401(k) with up to 6% company match
- Paid time off that increases with tenure
- Stable, growing company with long-term opportunity
This role is best suited for someone who:
- Takes initiative without being asked
- Is comfortable making decisions and owning the outcome
- Brings structure to fast-moving environments
- Leads with confidence, clarity, and accountability
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