Customer Service Intern
Required skills
- resume
- transcript
- May to August 2027
- returning to school
- dealership and company representatives
- cataloguing
- technical assistance
- dealership personnel
- supply and purchasing staff
- maintenance of parts records
Nice to have
- Automotive work
- previous work experience
Role summary
Ford Motor Company of Canada, Limited is seeking a Customer Service Intern for a challenging internship opportunity from May to August 2027. The intern will respond to parts and service inquiries, provide technical assistance, assist with parts records, and handle customer service needs via various communication channels. Responsibilities also include administrative support and project work. Candidates must be pursuing a Business degree, possess strong communication, interpersonal, and analytical skills, proficiency in Microsoft Office, and effective time management. Bilingualism in French and English is required. Automotive work experience is considered an asset. The role is hybrid, located in Paris, ON, with potential for onsite work.
Ford Motor Company of Canada, Limited is a national manufacturer and distributor of automobiles and automotive service parts headquartered in Oakville, Ontario and is an integral part of the international Ford Motor Company organization.
If you have the drive and want the excitement of a challenging internship, please submit your application no later than Sunday, November 15th. A resume and transcript are required as part of your application.
Candidates must be available May to August 2027 and be returning to school in the Fall.
Work Location: Paris, ON
Candidates who are in commuting distance to a Ford hub location may be required to be onsite four or more days per week.
Responsibilities
What You’ll Do
The primary responsibilities for this position include but are not limited to:
- Respond to and resolve parts and service field inquiries from dealership and company representatives,
- Provide cataloguing and technical assistance to dealership personnel as required
- Assist supply and purchasing staff in the maintenance of parts records and in setup of service parts as necessary
- Answer and respond to parts and customer service needs via telephone, fax and online systems
- Other administrative support and projects as required
Qualifications
You'll Have:
Basic Qualifications
- Undergraduate or Graduate Business degree (B.Comm, BBA, or MBA) in progress.
Even better you'll have...
- Demonstrated communication, interpersonal, and analytical skills.
- Ability to deliver assignments with a value-add mind-set.
- Strong computer skills including Microsoft Excel, Word, PowerPoint
- Automotive work and previous work experience considered an asset.
- Ability to work independently and manage time effectively
- Bilingual in French and English
For Undergraduate students, the expected hourly pay range for this position is $22.25 - $30.12
For Graduate students, the expected hourly pay range for this position is $31.72 - $34.89.
This posting is for an existing vacancy within our team.
Ford of Canada is an Equal Opportunity Employer and is committed to a culturally diverse workforce. Accommodations for applicants with disabilities throughout the recruitment, selection and / or assessment processes, where needed, are available upon request. Please inform Human Resources of the nature of any accommodation(s) that you may require.
Candidates for this position must be legally entitled to work in Canada. Ford Motor Company of Canada, Limited does not sponsor work permit application.
We thank all applicants for their interest, but only those selected for an interview will be contacted.
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