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Cybersecurity, Network Security, Enterprise Software, Hardware

Inside Sales Engineer

RemoteRemoteFull TimeEntry-level (exp-based)Posted 1 month agoVisa sponsorship available

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Required skills

  • pre-sales
  • opportunity management
  • customer success
  • Fortinet
  • solutions
  • presentations
  • customer project requirements
  • cybersecurity fundamentals
  • cybersecurity issues
  • threats

Nice to have

  • Network Operations
  • Breach Detection and Prevention
  • Security Operations
  • DevOps
  • Wired and wireless Access
  • Identity and Access Management

Role summary

We are seeking an Inside Systems Engineer to support SLED sales teams by managing technical aspects of pre-sales, opportunity management, and customer success. This role involves assessing customer IT needs, developing Fortinet-based solutions, and delivering compelling presentations. Key responsibilities include providing networking and security guidance, collaborating with internal teams, and ensuring customer satisfaction. The ideal candidate will have 1 year of pre/post-sales experience and a degree in a related field, or 3 years of experience in a related field, with strong proficiency in cybersecurity and networking fundamentals.

We are looking for a Inside Systems Engineer to work closely with our SLED sales teams. The Systems Engineer's main mission is to support the sales organization in all technical matters related to pre-sales, opportunity management, and customer success.

As a Systems Engineer, you will enable sales engagements into a set of new and existing accounts. You will play a pivotal role to discover and assess IT business goals and challenges. You will develop solutions based on those requirements using the Fortinet product and service portfolio. You will provide compelling and accurate presentations of those solutions to the customers or Fortinet partners.

Responsibilities

  • Assess customer project requirements
  • Align client needs with appropriate Fortinet solutions
  • Partner with internal peers to pursue sales opportunities
  • Supply Networking/Security guidance in the pre-sale's engagements
  • Cross team collaboration
  • Continuous self-improvement and learning to keep technical leadership of applicable technologies (data center, SDN (Software Defined Networking), public cloud, security, networking, etc.)
  • Ensure ongoing customer success, support, and growth

 

Requirements

  • 1-year relevant pre/post-sales experience and bachelor's degree in Engineering Technology, Computer Science, Computer Engineering, or related field subject 

OR

  • 3 years’ experience in a related field

A strong proficiency in:

  • Cybersecurity fundamentals, including common cybersecurity issues, threats, attacks, and vulnerabilities
  • Principles of cyber threat management and incident response
  • Networking fundamentals including the OSI model and specifics of common network protocols
  • Critical thinking
  • Professional communication and presentation

General knowledge of at least 2 of the following:

  • Network Operations
  • Breach Detection and Prevention
  • Security Operations
  • DevOps
  • Wired and wireless Access
  • Identity and Access Management
  • Public and private cloud
  • Web content and security acceleration

Fortinet makes possible a digital world that we can always trust through its mission to protect people, devices, and data everywhere. This is why the world’s largest enterprises, service providers, and government organizations choose Fortinet to securely accelerate their digital journey. The Fortinet Security Fabric platform delivers broad, integrated, and automated protections across the entire digital attack surface, securing critical devices, data, applications, and connections from the data center to the cloud to the home office. Ranking #1 in the most security appliances shipped worldwide, more than 615,000 customers trust Fortinet to protect their businesses. And the Fortinet NSE Training Institute, an initiative of Fortinet’s Training Advancement Agenda (TAA), provides one of the largest and broadest training programs in the industry to make cyber training and new career opportunities available to everyone.
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