Funeral Home Transfer Care Specialist
Required skills
- Driver's License
- Clean Driving Record
- Lift 100lbs
- Microsoft Office Suite
- Word
- Excel
- PowerPoint
- Composure
- Compassion
- Detailed Instructions
Nice to have
- On-call
- Irregular Hours
- Nights
- Weekends
- Hearse Driving
- Vehicle Washing
Role summary
The Funeral Home Transfer Care Specialist is a first point of contact for families, responsible for the respectful and safe transportation of the deceased from various locations to the funeral home. This role requires compassion, composure in challenging situations, and the ability to handle irregular hours, including on-call duties. Key responsibilities include safe driving, meticulous attention to paperwork and regulations, critical thinking for task prioritization, and maintaining a professional demeanor. Candidates must be at least 21, able to lift 100lbs, possess a valid driver's license with a clean record, and have knowledge of Microsoft Office Suite.
As a Transfer Care Specialist, you are most often our families' first point of contact as you transport the deceased from nursing homes, hospitals, residences, or coroner's offices to the funeral home. As funeral home representatives, you must maintain composure in challenging situations with compassion and kindness. You must be at least 21 years old, able to safely lift 100lbs, and have a valid state-issued driver's license and a clean driving record.
What You Will Do:
- Compassion & Empathy: Respectfully answer questions and direct Families to appropriate resources upon arrival and departure for transfer of the decedent
- Safe Transport: Navigate local roads and highways with varying traffic, time of day/night, and weather conditions; familiar with GPS or direction apps
- Reliability & Availability: Willing to work irregular hours as needed (on-call), including nights and weekends; filling in for funeral attendants and full-time staff shifts to drive hearse as needed
- Meticulous Attention: Ensure paperwork is completed correctly and timely per relevant laws and regulations
- Critical Thinking: Receive instructions for multiple tasks, determine the ideal order for the tasks, and complete them promptly
- Professional Demeanor: Maintain neat and presentable appearance; perform other projects and duties as needed (such as washing vehicles)
What We Require:
- Valid state-issued driver's license with a clear driving record
- Ability to lift 100lbs safely
- Knowledge of Microsoft Office Suite (Word, Excel, PowerPoint)
- Composure and compassion
- Ability to follow detailed instructions and receive/apply constructive feedback with a positive attitude
- Ability to establish and maintain effective internal and external work processes
Are you ready? Take the next step to join Foundation Partners Group as we transform funeral care through innovation and service.
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