Food & Beverage Assistant Manager
Required skills
- Food & Beverage
- Assistant Manager
- front-of-house staff
- customer inquiries
- complaints
- staff recruitment
- training
- performance management
- food quality
- cleanliness
Nice to have
- flexible hours
- evenings
- weekends
- holidays
Role summary
Four Seasons is seeking a Food & Beverage Assistant Manager to support the Restaurant General Manager in overseeing daily restaurant operations and ensuring exceptional guest dining experiences. This role involves leading the front-of-house team, managing staff, assisting with training, and ensuring seamless service delivery. The Assistant Manager will collaborate with kitchen and management teams to uphold high standards in food quality, cleanliness, and service, while also assisting with inventory, scheduling, and promotional activities. The ideal candidate has proven supervisory or assistant managerial experience in a hospitality setting, strong leadership, communication, and problem-solving skills, and knowledge of food safety regulations.
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Poolside paradise meets city sleek under the Miami sun. Above the trendy Brickell Avenue – find the best of both big city adventure and a tropical getaway – arrive at our lifestyle-inspired lobby, savour the fun and flavourful dining experiences, and spend the day with a swim or sway in a hammock within our two-acre sun-kissed sanctuary. It’s all set against the Miami skyline overlooking the city’s fashionable art, dining, and entertainment scenes just minutes from our doorstep.About the Role:
As the Food & Beverage Assistant Manager, you will support the Restaurant General Manager in overseeing the day-to-day operations of the restaurant, ensuring that every guest has a fantastic dining experience. Your role will involve leading the front-of-house team, managing staff, assisting with staff training, and ensuring smooth service delivery. You will also work closely with the kitchen and management teams to maintain high standards of food quality, cleanliness, and service.
What You Will Do:
- Assist the Restaurant General Manager in running the restaurant efficiently, ensuring high standards of service and customer satisfaction.
- Lead, supervise, and motivate front-of-house staff, ensuring they provide excellent service and adhere to company standards.
- Handle customer inquiries, concerns, and complaints in a professional and timely manner.
- Assist with staff recruitment, training, and performance management.
- Monitor and maintain the cleanliness and organization of the restaurant.
- Work with the kitchen team to ensure timely food delivery and quality control.
- Assist in maintaining inventory and managing stock levels for the brasserie.
- Help prepare and manage the weekly rotation for staff scheduling.
- Assist in implementing promotional activities and improving guest experiences.
- Monitor health and safety compliance in the brasserie.
What You Bring:
- Proven experience in a supervisory or assistant managerial role in a brasserie, restaurant, or similar hospitality environment.
- Strong leadership skills with the ability to inspire and motivate a team.
- Exceptional communication and interpersonal skills.
- Excellent problem-solving skills and a customer-focused attitude.
- Ability to work well under pressure and in a fast-paced environment.
- Knowledge of food safety and health regulations.
- Availability to work flexible hours, including evenings, weekends, and holidays.
What We Offer:
- Energizing Employee Culture where you are encouraged to be your true self!
- Comprehensive learning and development programs to help you master your craft.
- Inclusive and diverse employee engagement events all year-round.
- Exclusive discount and travel programs with Four Seasons
- Competitive wages and benefits (Medical, Dental, Vision and Retirement Plan)
- And so much more!
Schedule & Hours:
- Flexible schedule required, including mornings, evenings, weekends, and holidays
Work Authorization:
- Candidates must have valid authorization to work in the United States at the time of application.
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