General Manager
Required skills
- restaurant general manager
- food service leadership
- profit & loss
- inventory management
- labor management
- scheduling
- high school diploma
- GED
- driver's license
- background check
Nice to have
- Dairy Queen
- flexible availability
- evenings
- weekends
- holidays
Role summary
The Dairy Queen General Manager is responsible for the overall success, growth, and profitability of their store. This leadership role ensures operations align with company policies, values, and legal requirements, while maximizing sales and profitability through superior quality, service, and cleanliness. The General Manager is also tasked with recruiting, hiring, training, coaching, developing, and retaining a high-performing team to deliver the Dairy Queen brand experience. This is a salaried position requiring a commitment of approximately 50 hours per week.
Position Overview:
The Dairy Queen General Manager is the ultimate leader of their store and has last line accountability for the successful operation, growth, and profitability of their Dairy Queen location. The General Manager provides leadership and direction to ensure the restaurant operates in accordance with all established policies, procedures, standards, Company values, and applicable federal, state, and local laws. The Restaurant General Manager maximizes sales and profitability through the execution of systems and processes that result in superior quality, service, and cleanliness. The General Manager recruits, hires, trains, coaches, develops, and retains a best-in-class team of Smile Servers capable of delivering the Dairy Queen brand experience to our fans. This is a salaried position with an expected weekly commitment of 50 hours per week, which may change based on business demands.
Qualifications:
- 3+ years previous experience as a restaurant general manager or a similar role in food service leadership.
- Previous experience managing profit & loss (P&L), inventory, labor and scheduling.
- High school diploma or G.E.D. equivalent.
- Must be 18 years of age or older.
- Must possess and maintain a valid driver’s license.
- Must successfully pass a background check and motor vehicle record check.
- Possession of Food Handler’s Permit and/or ServSafe Certification (where required).
- Flexible availability based on business demands, including evenings, weekends and holidays.
- Ability to communicate effectively in English.
Our Benefits:
We offer a comprehensive range of benefits designed to support your overall well-being, including health coverage (medical, dental, and vision), flexible spending accounts, a variety of voluntary insurance options, food and shoe discounts, identity theft protection, daily pay, tuition reimbursement, anniversary recognition, an employee referral program, and bereavement leave.
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