Membership Coordinator
Required skills
- CPR
- First Aid
- American Heart Association
- membership sales
- prospect tours
- member retention
- sales leads
- corporate outreach
Nice to have
- Sales
Role summary
Franciscan Health is seeking a Membership Coordinator for its Chesterton, Indiana location. This role is responsible for driving membership sales and retention for various membership types including individual, corporate, student, senior, and insurance-based. The Membership Coordinator will conduct tours for prospective members, maintain contact with existing members to ensure satisfaction and retention, and support marketing efforts. Key responsibilities include generating sales leads through prospecting and outreach. Required certifications include CPR and First Aid from the American Heart Association. A High School Diploma/GED is required, and 1 year of sales experience is preferred.
The Membership Coordinator plays a vital role within Franciscan Health, providing prospects, tours, and follow-up for all membership sales. This position focuses on sales and retention of individual, corporate, student, senior, and insurance-based memberships. The Membership Coordinator provides in-depth knowledge of policies and services/programs provided by the Fitness Center.
WHO WE ARE
Franciscan Health is a leading healthcare organization dedicated to providing exceptional patient care and promoting health and wellness in our community. Our mission is to ensure that every patient receives the highest quality of care through innovation, compassion, and excellence. With 11 ministries and access points across Indiana. Franciscan Health is one of the largest Catholic health care systems in the Midwest. Franciscan Health takes pride in hiring coworkers who provide compassionate, comprehensive care for our patients and the communities we serve.
WHAT YOU CAN EXPECT
Conduct informative membership tours to prospective members and guests, anticipate and interpret their needs, and customize the membership experience by matching their unique needs, interests, and goals with products and services.
Maintain regular contact with members, to ensure they are motivated and supported in meeting their needs, as well as to ensure their membership is retained.
Support the execution of internal and external promotions and marketing campaigns/strategies to attract new membership; attend booths and special events, and follow-up on unsold prospects.
Generate sales leads and drive sales through prospecting activities, such as corporate outreach and lead boxes.
QUALIFICATIONS
High School Diploma/GED-Required
1 year Sales-Preferred
Cardiopulmonary Resuscitation (CPR) - American Heart Association
First Aid (AID) - American Heart Association
TRAVEL IS REQUIRED:
Never or RarelyEQUAL OPPORTUNITY EMPLOYER
It is the policy of Franciscan Alliance to provide equal employment to its employees and qualified applicants for employment as otherwise required by an applicable local, state or Federal law.
Franciscan Alliance reserves a Right of Conscience objection in the event local, state or Federal ordinances that violate its values and the free exercise of its religious rights.
Franciscan Alliance is committed to equal employment opportunity.
Franciscan provides eligible employees with comprehensive benefit offerings. Find an overview on the benefit section of our career site, jobs.franciscanhealth.org.
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