Client Transport Specialist

Transport Job Description

Freeman Solutions, LLC

Position: Client Transport Specialist

FLSA Status: Non-Exempt

EEOC Classification: Operations 

Reports to: Transportation Supervisor

Job Purpose: To provide safe and timely transportation for patients to activities, meetings, and events as needed, ensuring a secure and supportive environment.

Primary Responsibilities:

1. Transport patients to scheduled destinations safely and punctually.

2. Conduct routine safety checks on vehicle(s) to ensure they are in proper working condition.

3. Operate motor vehicles responsibly and in compliance with all traffic laws and organizational policies.

4. Refrain from using any cellular or electronic devices while operating a motor vehicle.

5. Maintain a professional and compassionate demeanor while interacting with patients.

6. Ensure all necessary documentation related to transportation is completed accurately and promptly.

7. Report any incidents, accidents, or vehicle issues to the appropriate personnel immediately.

Education and experience, degree and/or certification required (if applicable):

1. Valid driver’s license with a clean driving record.

2. Strong commitment to safety and adherence to traffic regulations.

3. Ability to work with patients in a compassionate and professional manner.

4. Flexibility to work varying schedules, including evenings and weekends, if needed.

5. Familiarity with vehicle maintenance and safety checks is a plus.

6. Experience in patient transportation or healthcare settings is preferred but not required.

Working Relationships:

As a representative of Freeman Solutions, LLC, all comments, actions and behaviors have a direct effect on Freeman Solutions, LLC and its image and perception of quality care for the individuals we serve. Interactions with patient(s), staff, referral sources, guests and visitors, volunteer(s), and supervisors must be in a manner that is friendly, supportive, courteous, respectful and professional. This behavior should promote an atmosphere of teamwork that is congruent with Freeman Solutions, LLC policies and procedures and set a standard and guideline to promote positive relations.

I have read the above job description and agree to perform the responsibilities as described above. I understand that this job description is intended to describe the general nature and level of work performed. It is not intended to serve as an exhaustive list of all duties, skills and responsibilities required.