System Engineer

Tasks and Responsibilities

• Supports all aspects of Fronius welding technology and equipment
• Works independently with existing and prospect customers, providing guidance and support on Fronius Perfect Welding products
• Supports the sales process with configurations for robotic/automated/manual welding systems
• Organizes and executes products and configurations prior to and during production start-up at customer location
• Evaluates client needs to offer products, services, upgrades and overall solutions to their welding challenges
• Provides e-mail and telephone support for routine and complex queries/problems
• Understands customer needs and provides suggestions, both verbal and written, for needed spare parts as well as other materials to be stocked by customer
• Provides customer support: product availability, pricing, quotes, special situations, information for bids, equipment documentation, installations, and equipment troubleshooting
• Records all customer related activity in CRM platform
• Programs, troubleshoots, and tests automated systems such as robotics and hard automation
• Performs/supports installations, commissioning, training at client locations for manual/robotic/automated systems
• Creates and customizes training documents for new and existing customers
• Designs and conducts trainings and events for Fronius regional teams and clients
• Participates in trade fairs and provides product and technical guidance and support at regional and national events
• Provides technical support for the introduction of products/systems/processes into the market
• Forwards feedback about the technical aspects of the market, competition and products to TSI (Technical Support International)
• Leads and supports initiation of modifications/further development of Fronius products
• Facilitates and leads feasibility studies
• Deals with challenges and promotes teamwork practices to achieve established goals and objectives effectively and positively
• Manages executive, mid-management and technical decision makers within a single organization
• All other duties as assigned by management

Requirements

• Possess a valid passport, or has the ability to obtain and pay for a valid passport
• Regular Travel
• Must be willing and authorized to travel throughout the USA and possibly overseas
• Must have a valid driver’s license
• Has a high interest in technology, and in particular enjoys the trade of welding
• Experience in the field and/or electrical technology/engineering
• Associate or bachelor’s degree in related field
• Robot programming/integration experience a plus
• Knowledge of Spanish and/or German a plus
• Strong knowledge of MS Outlook, Excel, Word, Power Point
• Excellent communication skills
• Ability to work independently and/or remotely
• Candidate must be able to work with a team or alone as the need arises
• Candidate must have a high degree of problem-solving skills
• Able to multi-task
• Demonstrated ability as a team contributor

Health and Safety

• Must comply with all safety and health standards established by Fronius USA, LLC and federal, state, or local requirements.
• Ability to bend and reach, with repetitive motion.
• Physical demands of the job include standing, use of hands to manipulate objects, talking, hearing, looking, typing, walking, twisting, and bending,
• Employees could be requested to lift, carry, reach above the shoulder, stoop, squat, kneel, and crouch.
• Employees could be required to lift up to 50 pounds unassisted.
• Employees will perform duties in an office environment and a field setting.
• Employees will be occasionally exposed to tripping hazards.
• The noise level in the work environment is usually low to medium.

Are you ready for Fronius? Apply online now and become part of the Fronius family!