Software Engineer L3

Overview

Frontdoor is reimagining how homeowners maintain and repair their most valuable asset – their home. As the parent company of two leading brands, we bring over 50 years of experience in providing our members with comprehensive options to protect their homes from costly and unexpected breakdowns through our extensive network of pre-qualified professional contractors. American Home Shield, the category leader in home service plans with approximately two million members, gives homeowners budget protection and convenience, covering up to 23 essential home systems and appliances. Frontdoor is a cutting edge, one-stop app for home repair and maintenance. Enabled by our Streem technology, the app empowers homeowners by connecting them in real time through video chat with pre-qualified experts to diagnose and solve their problems. The Frontdoor app also offers homeowners a range of other benefits including DIY tips, discounts and more. For more information about American Home Shield and Frontdoor, please visit frontdoorhome.com.

Responsibilities

Summary: Our Software Engineers are product focused, giving them the opportunity to work on a product and understand the layers of the software stack. Work includes documentation, automated testing, debugging, working with algorithms and data structures, coding, design, system performance scaling, and problem solving for basic software programs. Responsibilities also include contributing to the completion of projects under moderate supervision. 

Responsibilities: 

• Write documentation and automated tests for code to be written.

• Implement functionality for automated tests that will successfully pass and meet coding standards.

• Debug production issues and create subsequent mitigation plans.

• Optimize performance of existing implementations.

• Help debug multiple systems or layers through isolating issues in data structures with multiple factors, while understanding the reasons for memory leaks. Read and interpret logs. 

• Simplify solutions in existing implementations. 

• Assist with the optimization of code when given pointers, identify critical areas to inspect for performance optimization; and program independently. 

• Identify and write documents that refer to design patterns providing clarity to readers.

• Write flowcharts and state-machine for small module implementations.

• Interpret basic UML/Sequence diagrams. 

• Create test harness to drive performance test runs in both production and local setups. 

• Break down problems that are well-defined and larger in scope. 

• May include other duties as assigned. 

Qualifications

Required Skills: 

• Good understanding of computer science fundamentals, such as data structures, (trees, graphs, hash tables); understanding of functioning and implementation of basic algorithms, such as sorts, searching, and the capability to explain performance characteristics using Big-O Notations 

• Capability to debug moderately complex problems and analyze logs in production systems and to read existing code 

• Understanding of various data storage options, such as relational, no-SQL, etc. 

• Scripting skill in Shell, Python, or Ruby 

• Skills in languages, such as C, C++, Java, Golang, .net Core 

• Experience in following a defined process and understanding of how the process helps in day to day job 

• Ability to be on call on a rotating basis for the services owned by the team 

Preferred Skills: 

• Experience in developing products in an Agile development environment 

• Experience working in a CI/CD environment 

• Understanding of Git and development activities such as merge and conflict resolution of code 

• Understanding and experience in Docker, Kubernets, and AWS cloud services

Physical Role Requirements: Be seated at a computer intermittently for up to eight hours a day. Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Sitting for long periods of time while using office equipment such as computers and phones. Repetitive motions using hands and digits, such as movement of wrists, hands and fingers while picking, pinching, and typing during your normal working environment.

Minimum Education, Licensure and Professional Certification requirements: High school diploma or equivalent required, Bachelor’s degree in Computer Science, Electrical Engineering, or related field preferred 

Minimum Experience required (number of years necessary to perform role): 2+ years of product development experience required 

Other/State Specific

This role pays between $85k to $120k, and your actual base pay will depend on your skills, qualifications, responsibilities, experience, and location.

At Frontdoor certain roles are eligible for additional rewards and incentives. Speak directly to your recruiter to learn more.

Our approach to benefits is holistic, and includes health, wellbeing and financial components including: insurance for medical/pharmacy, dental, vision, life, and disability, weight loss and smoking cessation programs, matching 401(k) and ability to participate in our employee stock purchase plan.