Fulfil Solutions Verified

Robotics, Logistics, E-commerce, Supply Chain, Software

Assistant Site Automation Lead

Plymouth Meeting, PAOnsiteFull TimeLead$52,000–$55,000 /yrPosted 1 day agoVisa sponsorship available

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Required skills

automation
robotics
industrial equipment
technical field support
mechanical aptitude
electrical aptitude
hardware
safety
OSHA
communicator

Nice to have

warehouse automation
robotics platforms
PLCs
industrial systems
Linux
telemetry tools

Role summary

Fulfil is seeking an on-site Site Automation Lead in Plymouth Meeting, PA, to oversee their automated grocery fulfillment system. This role involves monitoring system performance, conducting first-level diagnostics and troubleshooting, and acting as an escalation point for partner operations. You will collaborate with engineering teams, ensure a safe operating environment, and train partner staff. The ideal candidate has experience in robotics, automation, or industrial equipment, with strong mechanical/electrical aptitude and a safety-first mindset. Familiarity with warehouse automation, PLCs, or Linux is a plus. This full-time, salaried position offers competitive pay, equity, and benefits.

Onsite | Plymouth Meeting, PAFull-Time, Salaried | $52k - $55k + EquityPreference given to candidates with open schedule and on-call availability

Fulfil is redefining the grocery supply chain through advanced robotics and automation. Backed by world-class investors and led by a seasoned team, we are hiring a Site Automation Lead to provide operational coverage for our automated high speed grocery fulfillment system. In this role, you’ll serve as the bridge between partner operations, maintenance, and Fulfil engineering — ensuring safe, reliable, high-performance system operation.

What You’ll Do

System Monitoring & First-Level Diagnostics

Monitor daytime performance and conduct health checks of Fulfil’s robotic automation systems

Perform Tier-1 troubleshooting; triage issues, complete minor interventions (e.g., sensor checks, part swaps, clearing obstructions), and support investigations and post-mortems.

Support maintenance by documenting issues clearly and handing off higher-complexity work.

Operational Leadership

Act as the on-call technical and operational escalation point for partner teams.

Make real-time decisions that balance system uptime, safety, and production needs.

Track and report reliability metrics to contribute toward achieving uptime goals.

Ensure a safe operating environment through routine audits and adherence to procedures.

Provide the second level of escalation, ability to step into the Site Lead Position if needed.

Cross-Functional Collaboration

Communicate system behaviors and findings to robotics, firmware, software, and product engineering teams.

Participate in structured testing, validation, and rollout of new features and hardware.

Contribute to root-cause investigations and provide actionable feedback to engineering.

Help refine operating procedures and support continuous improvement initiatives.

Partner Support & Training

Provide steady, high-confidence technical support to onsite partner operators.

Train partner team members on best practices for system interaction, recoveries, and safety.

Ensure partners feel supported, informed, and empowered in daily operations.

What We’re Looking For

Experience in robotics, automation, industrial equipment, technical field support, or similar environments.

Strong mechanical/electrical aptitude and comfort working hands-on with hardware.

Safety first mentality, adhering to OSHA guidelines while prioritizing a safe work environment.

Clear communicator with ability to explain complex system behavior simply.

Calm, detail-oriented decision-maker who performs well under pressure.

Comfortable using dashboards, logs, and diagnostic tools.

Reliable, self-motivated, and able to operate with a high degree of ownership.

Flexible schedule — preference for candidates with open availability.

Bonus Experience (Not Required)

Exposure to warehouse automation, robotics platforms, PLCs, or industrial systems.

Familiarity with Linux, telemetry tools, firmware process flows, or diagnostics.

Experience supporting deployments, pilots, commissioning, or on-call rotations.

Experience with tools like Slack, Jira, Excel, or digital workflow platforms.

What You’ll Get

Early-stage exposure to a fast-scaling robotics company.

Salary + equity in a mission-driven organization.

Full medical, dental, vision, and 401(k) benefits.

A supportive, high-ownership operational culture.

Opportunities to work closely with engineering and help shape a live automation system.

Ready to apply?

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