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Industrial Machinery Manufacturing

Field Service Technician-Must be located in (SD, ND, MN, IA, NE, KS)

Janesville, WIOnsiteFull TimePosted 1 month agoVisa sponsorship available

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Required skills

  • High School Diploma
  • mechanical equipment
  • Travel
  • Hand Tools
  • mechanical techniques
  • Computer Literate
  • Schematics
  • Diagrams
  • Technical manuals
  • unsupervised position

Nice to have

  • technical writing skills

Role summary

GEA Group, a global leader in engineering solutions for food and beverage, pharma, and dairy industries, seeks a Field Service Technician located in SD, ND, MN, IA, NE, KS. The role involves traveling to customer sites for preventive maintenance, emergency service, new machine installation, and commissioning. Responsibilities include troubleshooting mechanical issues, providing customer training, ensuring customer satisfaction, and acting professionally. Qualifications include a High School Diploma, a minimum of 5 years of experience with mechanical equipment, computer literacy, the ability to read schematics and technical manuals, and a valid driver's license. Preferred background in Wastewater, Renewable Energy, Dairies, or Breweries.

Responsibilities / Tasks

GEA Group, founded in Germany in 1881, is a global leader in engineering solutions, serving industries such as food and beverage, pharma, dairy, and more. With over 18,000 employees worldwide and a strong U.S. presence since 1929, GEA combines the heritage of a well-established company with the innovation of a forward-thinking industry leader. At GEA, we’re not just building equipment, we’re building lasting careers with an average employee tenure range from 8 + years, reflecting the strong culture, growth opportunities, and support we provide.

  • Start strong – Medical, dental, and vision coverage begins on your first day
  • Recharge and refresh – Enjoy 12 paid holidays, including a flexible floating holiday, and 136 hours of PTO to relax or explore
  • Invest in your future – A 7% 401(k) employer match helps grow your retirement savings faster
  • Keep learning – Take advantage of tuition reimbursement to further your education or skillset
  • Live well – Our wellness incentive program rewards healthy habits
  • Get support when you need it – Access to a confidential Employee Assistance Program for personal or professional guidance
  • Save smart – Flexible Health Savings and Spending Accounts to manage out-of-pocket expenses

Duties and Responsibilities include, but are not limited to the following:

  • Travel to customer sites to perform preventive maintenance and emergency service
  • Performs new machine installation, commissioning and customer training
  • Ability to troubleshoot mechanical issues and communicate effectively with customers
  • Ensures customer satisfaction through high quality service levels, prompt execution and customer follow up
  • Acts in a professional, courteous and business-like manner to enhance the company in the market place.

Your Profile / Qualifications

  • High School Diploma
    A minimum of 5 years working with mechanical equipment
  • Extensive Travel, up to 75%
  • Ability to work up to 12 hours at times
  • Availability for occasional weekend work
  • Understanding of Hand Tools and mechanical techniques
  • Computer Literate
  • Some technical writing skills
  • Ability to read Schematics, Diagrams and Technical manuals
  • Must be able to function well, in an unsupervised position
  • Must have a valid driver license
  • Must be able to discuss technically complex issues with non-technical people
  • Good organizational skills, particularly on site, are critical
  • A minimum of a High School education is required
  • Background in Wastewater, Renewable Energy, Dairies, Breweries preferred

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