Gigs Verified

Workplace Manager

New York, NYHybridFull TimeManager / Head$180,000–$200,000 /yrPosted 2 months ago

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Required skills

workplace operations
employee experience
international environment
vendor management
budget management
project management
high-ownership
NYC
travel

Nice to have

hospitality
service mindset
strategic thinking
sustainability
accessibility
inclusivity

Role summary

The Workplace Manager will be responsible for shaping and managing the physical environments of the company's Gigs Hubs & Pads and company-wide offsites. This role combines operations, hospitality, and community building to ensure spaces are functional, welcoming, and aligned with company culture. Key responsibilities include managing vendor relationships, designing and scaling operational processes, supporting collaboration and connection, and planning events and offsites. The ideal candidate has 5+ years of experience in workplace operations or employee experience in a fast-paced, international setting, with strong vendor management, budget management, and logistical skills. They should be organized, proactive, strategic, and possess a strong service mindset.

About Gigs

At Gigs, we're building the operating system for mobile services—a platform that lets tech companies embed global connectivity into their products effortlessly.

Just as Stripe lets any business add a payment button in seconds, Gigs empowers platforms to weave in connectivity—bridging the traditional world of telecom with modern tech. From fintechs launching mobile services to HR platforms offering work phone plans, we automate provisioning and remove telecom complexity.

Our team of around 150 people across the US and Europe, backed by nearly $100 million in funding from Ribbit Capital, Google, and Y Combinator. As one of the fastest-growing tech companies, bringing together early-stage engineers, product builders, and business athletes from companies like Stripe, Airbnb, and Shopify. We’re tackling deep technical and regulatory challenges to make connectivity truly seamless.

If you’re driven by curiosity, creativity, and the chance to shape the future of telecom, we’d love to hear from you.

Things We Care About

We are building in a highly complex space and tackling a massive problem. We want people who lean in when things get hard.

Speed. We move and we ship. We set bold deadlines and treat every week like it matters.

Ownership. If you see something broken, fix it. We don't wait for permission.

Customer Obsession. Our customers' product is our product.

Ambiguity. We're building frontier technology in a complex domain. You'll need sound judgement and good instincts to make decisions without complete information.

First principles. We don't ask how things have been done before. We ask why they were done that way at all.

The Role

As our Workplace Manager, you’ll shape the physical environments where our culture comes to life. This includes our Gigs Hubs & Pads as well as company-wide offsites. This role blends operations, hospitality and community-building to help us create spaces that are both high-functioning and deeply human.

Salary range:

US: $180,000 - 200,000

(The final offer depends on your background, skills, and how you perform through the process. We're open to considering outlier candidates, which may result in an adjustment to the scope and compensation)

What you will do

Own the end-to-end experience of our Gigs Hubs & Pads in Berlin, London, Amsterdam, New-York and San Francisco. Your focus will be on ensuring every space is operationally excellent, welcoming and aligned with our brand and culture.

Build and manage vendor relationships for everything from facilities to food, while balancing quality, cost, and experience. This includes ordering items from approved vendors to support daily operations and special events.

Design and scale processes that make our spaces feel easy to use: bookings, access, inventory, and tech setup.

Partner with the People Ops and Founders Office teams to shape how in-person work fits into our remote-flexible model. Your work will support collaboration, focus and connection.

Bring energy and intention to community building: plan informal gatherings, celebrate milestones and create moments that spark belonging and serendipity.

Support logistics for company-wide offsites (Gigs Republic) and executive meetings. This includes venue sourcing and creating unforgettable experiences.

Influence the future of our workplace strategy, including potential expansion into new locations.

Champion sustainability, accessibility, and inclusivity in everything related to our physical spaces.

What we are looking for

You have 5+ years of experience managing workplace operations or employee experience in a fast-paced, international environment.

You think beyond logistics and you care about how space shapes culture, creativity and connection.

You’re organized, proactive, and have a bias for action. You're equally comfortable rolling up your sleeves and stepping back to think strategically.

You have strong instincts for hospitality, attention to detail and a service mindset.

You’re a natural collaborator, able to work across time zones and functions with clarity and warmth.

You have experience managing vendors, budgets and small-scale projects.

You thrive in high-ownership environments. You don't just do, you build and are always looking for ways to improve and elevate the experience.

You communicate clearly, concisely and thoughtfully - whether you're writing a Slack message, a process doc or an email.

You’re based in NYC and open to travel across locations. You're comfortable working outside the regular nine-to-five hours.

Work At Gigs

At Gigs, we value in-person collaboration. We believe the best ideas, decisions, and relationships are built when teams spend meaningful time together, and our culture is designed around that belief. We support flexibility where it makes sense. Some focused work can be done remotely, and not every role or week looks the same. You should expect regular time in one of our hubs, as well as occasional travel for team workshops, customer meetings, and Gigs Republic, our bi-annual company off-site. Our offices are designed to feel like home-inspired workspaces, with plants, thoughtful tools, and small, tight-knit teams that make collaboration feel natural, energizing, and effective.

What We Offer

At Gigs, we believe in rewarding excellence. We offer competitive compensation and stock options because we see you as a true partner in our growth. We also provide stipends for your home office or work setup, a budget for learning and development to fuel your career, and of course, a free phone and international data plan

Want to learn more about our benefits, hubs, and what it’s like to work at Gigs? Check out our Careers page.

Ready to apply?

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